White Screen of Death

Yahoo Archive
1
Elizabeth,

It is a known issue, we've been dealing with it for quite some time.
We worked with support for a long time trying to pinpoint a cause and
so far they have gotten no where. I've kind of stopped pursuing a
solution for 6.1, assuming that the problem will go away with a
future upgrade to 8.0. I have a feeling support has kind of given up
on it too, but it wouldn't hurt for you to check in with them and see
what they say. I'd be interested in hearing their response if you
wouldn't mind posting it.

Thanks,

Brian Stenglein
Clow Stamping Co.

--- In vantage@yahoogroups.com, "elizabeth_h2ojet" <ebigelow@h...>
wrote:
>
> Hi Everyone~
>
> We are currently in Vantage 6.10 & I have one user when printing a
> customized Job Traveler gets a white screen that locks up her
machine &
> requires her to reboot. This can happen 3+ times a day or may not
> happen for days at a time. She prints 99% of the travelers (it
happened
> on her old machine with windows 2000 and now continues on xp) so it
is
> likely not related to her just the form? Any input or assistance
would
> be great.
>
> Thanks in advance!
> Elizabeth
>
> H2O JET INC
>
2
Hi Everyone~

We are currently in Vantage 6.10 & I have one user when printing a
customized Job Traveler gets a white screen that locks up her machine &
requires her to reboot. This can happen 3+ times a day or may not
happen for days at a time. She prints 99% of the travelers (it happened
on her old machine with windows 2000 and now continues on xp) so it is
likely not related to her just the form? Any input or assistance would
be great.

Thanks in advance!
Elizabeth

H2O JET INC