Townes69
(Anthony Townes)
July 7, 2021, 5:46pm
1
After we went live earlier this year, EPICOR wasn’t the fastest I’d seen, but as of today if appears to fighting to be the slowest. It’s taking anywhere from 3-5 times longer to open various applications/modules. We are running in the Cloud. I’m certain we are not the only ones experiencing this, if so…but if not, can someone give me a little direct on the issue(s). Is this related to Windows, our Servers, EPICOR itself? Are there any known, and vetted fixes?
gpayne
(Greg Payne)
July 7, 2021, 9:36pm
2
@Townes69 There was/are some issues with some windows updates. This link goes into the details and some ways to resolve.
Update
Microsoft confirmed the performance fix affecting ERP will be released on July 20 as KB5004296. For more information see "KB0108621 February and March 2021 Windows
EDIT Current list of updates that have been seen to slow the performance of Epicor are as follows.
W10 build 1909 KB5000808
W10 build 2004&20H2 KB4601319 & KB5000802 & KB4601382
Server 2019 Build 1809 KB4601383 &KB5000822
Original Topic
As far as I know nothing has changed in the environment except maybe the typical wind…
Townes69
(Anthony Townes)
July 8, 2021, 3:06pm
3
Thanks a Million!!! @gpayne very helpful!!!
JasonMcD
(Jason McDermott)
July 9, 2021, 4:32pm
4
Townes69:
earlier this year
Are you on Kinetic (E11)? Your profile says E10 but the post is tagged as Kinetic.
I ask because many on here have talked about how Kinetic runs much faster in the browser than in the client.
Townes69
(Anthony Townes)
July 9, 2021, 4:56pm
5
We are on Kinetic, and we’re in the Cloud as well.
JasonMcD
(Jason McDermott)
July 9, 2021, 5:49pm
6
You might try this, then:
This question seems to come up all the time… so I will answer it before you ask.
How do I run Kinetic from a web browser? (or “Can I run Kinetic without downloading a client?”)
Yes, you CAN run Kinetic without a downloading a client, as long as the application you want to run has been converted to Kinetic (there are still a few that are not converted yet).
To run from a browser, you simply need to go to your favorite web browser (I use some version of Chrome… google, or MS Edge) and enter the…
1 Like
Townes69
(Anthony Townes)
July 9, 2021, 5:52pm
7
@JasonMcD THANKS A MILLION!!!
2 Likes