We are on 8.03.408 and everything we process is make direct. Every month the AR Clearing acount is 0.00 as it should be but not this month. I have a balance from a single job and I can't figure out why the costs didn't clear. We shipped the order/job complete and the costs correctly moved to DR A/R Clearing and CR WIP. The order was invoiced and I would expect the costs to move and DR Cost of Sales and CR A/R Clearing but this second move did not take place. The invoice is posted and I do not see anything unusual about the order, the job, or the way it was processed. Has anyone seen this?
I can resolve the account balances by making a manual journal entry, but I am more interested in figuring out why the costs didn't behave the way they should.
Thanks,
Virginia Joseph
Deep Hole Specialists, LLC
vjoseph@...
440-708-5239
I can resolve the account balances by making a manual journal entry, but I am more interested in figuring out why the costs didn't behave the way they should.
Thanks,
Virginia Joseph
Deep Hole Specialists, LLC
vjoseph@...
440-708-5239