A/R Clearing not balancing to 0.00

We are on 8.03.408 and everything we process is make direct. Every month the AR Clearing acount is 0.00 as it should be but not this month. I have a balance from a single job and I can't figure out why the costs didn't clear. We shipped the order/job complete and the costs correctly moved to DR A/R Clearing and CR WIP. The order was invoiced and I would expect the costs to move and DR Cost of Sales and CR A/R Clearing but this second move did not take place. The invoice is posted and I do not see anything unusual about the order, the job, or the way it was processed. Has anyone seen this?

I can resolve the account balances by making a manual journal entry, but I am more interested in figuring out why the costs didn't behave the way they should.

Thanks,
Virginia Joseph
Deep Hole Specialists, LLC
vjoseph@...
440-708-5239
Did you ever figure out a solution to your issue? We are experiencing a similar situation where the costs are not leaving the A/R clearing account after we invoice...

--- In vantage@yahoogroups.com, "Virginia Joseph" wrote:

We are on 8.03.408 and everything we process is make direct. Every month the AR Clearing acount is 0.00 as it should be but not this month. I have a balance from a single job and I can't figure out why the costs didn't clear. We shipped the order/job complete and the costs correctly moved to DR A/R Clearing and CR WIP. The order was invoiced and I would expect the costs to move and DR Cost of Sales and CR A/R Clearing but this second move did not take place. The invoice is posted and I do not see anything unusual about the order, the job, or the way it was processed. Has anyone seen this?

I can resolve the account balances by making a manual journal entry, but I am more interested in figuring out why the costs didn't behave the way they should.

Thanks,
Virginia Joseph
Deep Hole Specialists, LLC
vjoseph@...
440-708-5239