Our accounting department ran into the following issue: In Accounts Payable > Payment Entry> we have a group created and when we go to the Bank tab we need to select bank “Z” rather than bank “X”, however, everything is grayed out and we are not allowed to select.
Is there a configuration that needs to be adjusted? I put a call into Epicor, but have received no response and the person I spoke with was not able to figure it out.
Anyone else ever run across this issue?
Thanks in advance!