Actual Gross 0 in Production Detail Report

It turns out that it prints ok as long as I don't select Summary and Profitability at the same time. I think Summary does something to the report that misses the gross figure altogether.
Thank you all for the suggestions.

Plamen

Systems Administrator
Art Display Co.

--- In vantage@yahoogroups.com, Stephen Schaefer <sschaefer323@...> wrote:
>
> Are you shipping from Inventory or from the Job?
> Â Sincerely,
>
>
> Stephen SchaeferÂ
>
> [Non-text portions of this message have been removed]
>
Vantage 803.407C

A lot of our Production Detail Reports have a 0.00 Actual Gross value.
So the Profitability section looks something like this:
Actual Gross: 0.00 Cost: 1631.30 Net: -1631.30
It seems to happen regardless whether the job was completed, or not, or closed.

Any ideas why it wouldn't show the amount billed?

Thanks,

Plamen
Ok obvious question - are these actually linked to sales orders?



This happens to us when we decide to give it to the customer for free.







M. Manasa Reddy

manasa@... <mailto:manasa@...>

800.852.2325

630.806.2000 ofc

630.806.2001 fax

www.weldcoa.com

________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of plamen21
Sent: Tuesday, May 04, 2010 2:42 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Actual Gross 0 in Production Detail Report





Vantage 803.407C

A lot of our Production Detail Reports have a 0.00 Actual Gross value.
So the Profitability section looks something like this:
Actual Gross: 0.00 Cost: 1631.30 Net: -1631.30
It seems to happen regardless whether the job was completed, or not, or
closed.

Any ideas why it wouldn't show the amount billed?

Thanks,

Plamen





[Non-text portions of this message have been removed]
Yes, they are.
Make to order and all.
Yes, I understand the freebies would do that. I am concerned about the ones that actually have valid numbers in the SO and Invoice.
There must be something missing somewhere.

Plamen

--- In vantage@yahoogroups.com, "Manasa Reddy" <manasa@...> wrote:
>
> Ok obvious question - are these actually linked to sales orders?
>
>
>
> This happens to us when we decide to give it to the customer for free.
>
>
>
>
>
>
>
> M. Manasa Reddy
>
> manasa@... <mailto:manasa@...>
>
> 800.852.2325
>
> 630.806.2000 ofc
>
> 630.806.2001 fax
>
> www.weldcoa.com
>
> ________________________________
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> Of plamen21
> Sent: Tuesday, May 04, 2010 2:42 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Actual Gross 0 in Production Detail Report
>
>
>
>
>
> Vantage 803.407C
>
> A lot of our Production Detail Reports have a 0.00 Actual Gross value.
> So the Profitability section looks something like this:
> Actual Gross: 0.00 Cost: 1631.30 Net: -1631.30
> It seems to happen regardless whether the job was completed, or not, or
> closed.
>
> Any ideas why it wouldn't show the amount billed?
>
> Thanks,
>
> Plamen
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
Especially if it is also on the Invoice, then I would talk to support!



It could be a bug?!? Maybe...







M. Manasa Reddy

manasa@... <mailto:manasa@...>

800.852.2325

630.806.2000 ofc

630.806.2001 fax

www.weldcoa.com

________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of plamen21
Sent: Tuesday, May 04, 2010 3:37 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Actual Gross 0 in Production Detail Report





Yes, they are.
Make to order and all.
Yes, I understand the freebies would do that. I am concerned about the
ones that actually have valid numbers in the SO and Invoice.
There must be something missing somewhere.

Plamen

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Manasa Reddy" <manasa@...> wrote:
>
> Ok obvious question - are these actually linked to sales orders?
>
>
>
> This happens to us when we decide to give it to the customer for free.
>
>
>
>
>
>
>
> M. Manasa Reddy
>
> manasa@... <mailto:manasa@...>
>
> 800.852.2325
>
> 630.806.2000 ofc
>
> 630.806.2001 fax
>
> www.weldcoa.com
>
> ________________________________
>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
> Of plamen21
> Sent: Tuesday, May 04, 2010 2:42 PM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Actual Gross 0 in Production Detail Report
>
>
>
>
>
> Vantage 803.407C
>
> A lot of our Production Detail Reports have a 0.00 Actual Gross value.
> So the Profitability section looks something like this:
> Actual Gross: 0.00 Cost: 1631.30 Net: -1631.30
> It seems to happen regardless whether the job was completed, or not,
or
> closed.
>
> Any ideas why it wouldn't show the amount billed?
>
> Thanks,
>
> Plamen
>
>
>
>
>
> [Non-text portions of this message have been removed]
>





[Non-text portions of this message have been removed]
Would it matter if the job was not completed?

Plamen

--- In vantage@yahoogroups.com, "Manasa Reddy" <manasa@...> wrote:
>
> Especially if it is also on the Invoice, then I would talk to support!
>
>
>
> It could be a bug?!? Maybe...
>
>
>
>
>
>
>
> M. Manasa Reddy
>
> manasa@... <mailto:manasa@...>
>
> 800.852.2325
>
> 630.806.2000 ofc
>
> 630.806.2001 fax
>
> www.weldcoa.com
>
> ________________________________
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> Of plamen21
> Sent: Tuesday, May 04, 2010 3:37 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: Actual Gross 0 in Production Detail Report
>
>
>
>
>
> Yes, they are.
> Make to order and all.
> Yes, I understand the freebies would do that. I am concerned about the
> ones that actually have valid numbers in the SO and Invoice.
> There must be something missing somewhere.
>
> Plamen
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
> "Manasa Reddy" <manasa@> wrote:
> >
> > Ok obvious question - are these actually linked to sales orders?
> >
> >
> >
> > This happens to us when we decide to give it to the customer for free.
> >
> >
> >
> >
> >
> >
> >
> > M. Manasa Reddy
> >
> > manasa@ <mailto:manasa@>
> >
> > 800.852.2325
> >
> > 630.806.2000 ofc
> >
> > 630.806.2001 fax
> >
> > www.weldcoa.com
> >
> > ________________________________
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
> Behalf
> > Of plamen21
> > Sent: Tuesday, May 04, 2010 2:42 PM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] Actual Gross 0 in Production Detail Report
> >
> >
> >
> >
> >
> > Vantage 803.407C
> >
> > A lot of our Production Detail Reports have a 0.00 Actual Gross value.
> > So the Profitability section looks something like this:
> > Actual Gross: 0.00 Cost: 1631.30 Net: -1631.30
> > It seems to happen regardless whether the job was completed, or not,
> or
> > closed.
> >
> > Any ideas why it wouldn't show the amount billed?
> >
> > Thanks,
> >
> > Plamen
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
Probably.



We usually complete the jobs, ship them then close them. I'm usually
looking at production detail reports right after we have shipped and
invoiced them, and I never have this problem.



So if you are not completing the jobs, it could be the problem.



Definitely test it out and see.







M. Manasa Reddy

manasa@... <mailto:manasa@...>

800.852.2325

630.806.2000 ofc

630.806.2001 fax

www.weldcoa.com

________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of plamen21
Sent: Tuesday, May 04, 2010 3:57 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Actual Gross 0 in Production Detail Report





Would it matter if the job was not completed?

Plamen

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Manasa Reddy" <manasa@...> wrote:
>
> Especially if it is also on the Invoice, then I would talk to support!
>
>
>
> It could be a bug?!? Maybe...
>
>
>
>
>
>
>
> M. Manasa Reddy
>
> manasa@... <mailto:manasa@...>
>
> 800.852.2325
>
> 630.806.2000 ofc
>
> 630.806.2001 fax
>
> www.weldcoa.com
>
> ________________________________
>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
> Of plamen21
> Sent: Tuesday, May 04, 2010 3:37 PM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Re: Actual Gross 0 in Production Detail Report
>
>
>
>
>
> Yes, they are.
> Make to order and all.
> Yes, I understand the freebies would do that. I am concerned about the
> ones that actually have valid numbers in the SO and Invoice.
> There must be something missing somewhere.
>
> Plamen
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ,
> "Manasa Reddy" <manasa@> wrote:
> >
> > Ok obvious question - are these actually linked to sales orders?
> >
> >
> >
> > This happens to us when we decide to give it to the customer for
free.
> >
> >
> >
> >
> >
> >
> >
> > M. Manasa Reddy
> >
> > manasa@ <mailto:manasa@>
> >
> > 800.852.2325
> >
> > 630.806.2000 ofc
> >
> > 630.806.2001 fax
> >
> > www.weldcoa.com
> >
> > ________________________________
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ] On
> Behalf
> > Of plamen21
> > Sent: Tuesday, May 04, 2010 2:42 PM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] Actual Gross 0 in Production Detail Report
> >
> >
> >
> >
> >
> > Vantage 803.407C
> >
> > A lot of our Production Detail Reports have a 0.00 Actual Gross
value.
> > So the Profitability section looks something like this:
> > Actual Gross: 0.00 Cost: 1631.30 Net: -1631.30
> > It seems to happen regardless whether the job was completed, or not,
> or
> > closed.
> >
> > Any ideas why it wouldn't show the amount billed?
> >
> > Thanks,
> >
> > Plamen
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>





[Non-text portions of this message have been removed]
Are you shipping from Inventory or from the Job?
 Sincerely,


Stephen SchaeferÂ

[Non-text portions of this message have been removed]