The past two mornings we have had noticeable slows downs across our whole shop floor and office users. Printing is being halted for a few minutes and then all of a sudden catches up. Trying to enter data into a screen is extremely slow and just overall all processing is lagging behind. Epicor tech support wants me to run an HTTP Archive process tomorrow if we experience the slow downs again. Has anyone else ever had to do this and did it prove to help Epicor fix any kind of issue?? Please let me know.
We have had numerous complaints this morning and afternoon regarding speed of our Epicor Kinetic web browser sessions. I have had to close modules, specifically AP Invoice Entry and BAQs.
Outline your issue: For the past two days we have experienced a very slow system. Basic task queries are taking a very long time to complete. This improved late on 7/30 and in the evening hours. Today at 8am PDT we have the same slowness happening. This is impacting all users and all tasks. It is a serious business disruption.
Share steps already taken to resolve/reproduce your issue: Restarts, clearing browser history, reboots. This is not a localized issue.
You aren’t the only one, link them to these threads. There are even companies who are not on the forums who have emailed me, texted me asking if I knew something…
We are also experiencing slow speeds. The majority of the systems functions are extremely slow. I had an open ticket yesterday evening but closed it as performance improved but we are back to things being slow. I have opened a new ticket.
