Anyone else all of a sudden experiencing Issues with cloud? Screens not loading or taking over 5 min. Saying data is invalid when it is correct. Started about 4pm Eastern time and just been getting worse. I have a ticket with Epicor but they haven’t touched it yet
We’ve had that but at the moment everything seems it’s normal slow.
@faepigrl It went completely down for us around 2:30pm CST yesterday.
In addition to that, we have had the very slow response as well at different times. Support had to restart the IIS app pool, which did help the unresponsiveness / slowness issue.
I am still waiting on support.
Do you still have people saying it’s slower than normal?
Yes and on phone with support
Also seeing intermittent performance issues this morning here…not 100% of the time but enough to be noticeable.
Our users too. 
We’ve been experiencing this since yesterday afternoon. We’re on the Central time zone servers.
I am on the phone with support now and informed that others are seeing issues too
Our issue is primarily with Sale Order Entry but still slow other places and some log in issues.
Support is seeing some errors but has everyone put in a ticket?
We did. We’re seeing the problems in accounting, picking and packing, and in sales order entry. We have normal processes that take about .2 seconds to complete normally, that are taking 12-15 seconds.
Seeing perf issues here too. Ticket openend.
We’ve been experiencing a slow system all week, support ticket submitted with no response yet.
your lucky we are taking over 5 minutes if it doesn’t error out
CS0005585816
30 seconds to open Sales Order Entry…just to open the main screen.
No we are getting Max number of users when licenses are still available
We can’t even sign in. The GM is worried they won’t be able to do end of month close and shipping.
I know the feeling, I’ll be doing that tonight around midnight or later. Good times.
yep
Everything is normal…nothing to see here.
