AR Cash Receipt entry to Write-off Overpayments and Underpayments

Epicor ERP 10
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1

Good afternoon folks
Do you guys use AR Cash Receipt entry to Write-off Overpayments and Underpayments? If so, how did you guys implement? is there any documentation you guys can provide me?

2

@Alex
Write Off option can be used in the cash receipt entry.

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3

Our main issue is that after we use it the values are not reflecting on the GL

4

@Alex,
Have you selected the write off account ?
If selected, could you print the edit list and check the result

5

I did selected and still nothing comes up on the edit list