AR override GL account

eqiu · December 15, 2020, 2:31pm

Hello,
in the AR, I want to override the default GL account. but it is greyed out.
can anyone tell me how to make it available.

thanks,

Eddy

ckrusen · December 15, 2020, 2:36pm

Click the Get Default button, then the fields will be editable.

eqiu · December 15, 2020, 2:40pm

thanks, i tried and when i get default button, nothing happened. do you know why.

thanks,

Eddy

ckrusen · December 15, 2020, 3:20pm

If the it is a SHIPMENT type invoice, Then you can’t manually select the Sales account. But you can direct it to a specific account using a Prod Group with a GLC enabled for it.

With the Prod Group on the invoice line blank:

The edit list is:

Setting the Prod Group on the invoice line to "Cable"

And the Edit list looks like:

eqiu · December 15, 2020, 3:34pm

i see. thanks a lot,

Eddy