Can't Post Revenue Recognition

Hi All,

I had encountered an error when I try to use the Revenue Recognition process, the process did complete without any error. However, I found out that the AR invoice with the Revenue Amortization Schedule had a lock status “Reviewing” in the AR Invoice Tracker.

When I checked back the Review Journal, it gives me the following error

"Fiscal Period is closed BookID MainBook. FiscalCalendarID Vitrox_Cal. FiscalYear 2019. FiscalYearSuffix . FiscalPeriod 7.
Apply Date is earlier than Earliest Apply Date BookID MainBook. FiscalCalendarID Vitrox_Cal. FiscalYear 2019. FiscalPeriod 7. EntryDate 07/31/2019. "

Did anyone have some ideas on this issue? As back to two months ago, when our company still using E10.1.500, we can do the Revenue Recognition without any issue. However, after we upgrade to E10.2.400, it prompts out this error during the time we trying to use the Revenue Recognition

I’m not that familiar with “Revenue Amortization” processing, but those errors shown in the Review Journal show that the process is trying to post to a closed period and/or use an apply date earlier than the current Earliest Apply Date setting.

You’ll need to cancel the Journal Entries in Journal Review. Use the Action → Journal Entry Cancellation.

Then go back into the Invoice and change the date to an open period (and one later than the Earliest Apply Date setting).

Then run that Revenue Recognition Process again.

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