We have an advanced billing invoice where the second invoice in the process had the unit prices set to $0. This resulted in no journal entry to remove in from our deposits account. The PO closed but still showing up on the Advanced Payment Balance Report. Does anyone know the steps that can sort this out?
Ryan,
Did you ever find out how to process this? I have the same problem today and cannot find an answer. In my case the PO was closed manually because the order was cancelled. Vendor is returning our funds but I’m unsure how to get the advanced billing out of the GL.