Copy to Excel grayed out on ONE dashboard, but not all

[NateS (Nate Schoonover)]

I would suggest the following articles:

Dashboard Types: Runtime (no copy to excel) vs. Assembly (copy to excel)

Why does our dashboard, when set to “runtime” in menu maintenance, not provide a “copy to excel” option? If I take that same dashboard and set it to “assembly” I get the copy to excel button, however it times out when I run too large of a date range (large date range works when set to runtime, but I don’t get the copy to excel button). Normally, I wouldn’t care about this excel button, but in this case the “Copy All” and later paste into excel really messes up our part descriptions (they get c…

User Cannot Copy to Excel grayed out

Hi All, I am having an issue where just one of my users is unable to ‘Copy to Excel’ even though Excel and Epicor are both installed on the machine. This is greyed out no matter what screen he is in. Any thoughts on what the issue may be?