Crystal is no longer a supported reporting platform within the Epicor product line. It was replaced by SSRS many years ago due to the fact that the provider of Crystal no longer wanted to work with Epicor. Even though this is the case, we have provided the ability for customers who were already using Crystal to continue using it until they were able to migrate their reports to SSRS or some other reporting platform.
I am not aware of any restrictions on the continued use of Crystal when in the cloud… that said, the clock is probably ticking on how much longer it will be available. My advice would be to migrate reports asap to SSRS, especially if you are in the cloud.
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