One of my users is getting an Invalid Username and password for the DMT. Never had this issue before. Where would this be stemming from?

Have them double check the Environment dropdown selection. Occasionally my changes to “GOLDEN”

They can’t even get there. They double click and the error comes up. [dmt]

They have the Single Sign On option selected? I used to use that, but then one of the times that the environment defaulted to “GOLDEN”, I couldn’t get in to change the environment or uncheck the SSO option. edit drag that error box away so you can see the environment and SSO settings

Have you read through this topic? [image] DMT Strange Behavior ERP 10 FWIW - here’s what Epicor suggested (as if you wouldn’t have thought of it on your own) This looks like an installation problem. Could you please try downloading and installing based on the following…

Your dialog box appears to be missing the version info… [image]

Yeah, I noticed that. I realized the license file wasn’t in the folder. So took care of that. Npw they are getting that the server is busy and to check the Event logs. There event logs are saying: Ice.Common.InvalidSessionException: Session with SessionID = XXXXXX is invalid. Session has either ti…

DMT installed locally on the Client workstation? FWIW, I run it on my workstation, but from the App server. The shortcut on my workstation is configured with: Target: \\usXXXXX\c$\Epicor\ERP10\LocalClients\UAT_102300\DMT.exe Start in: \\usXXXXX\c$\Epicor\ERP10\LocalClients\UAT_102300 This might…

Epicor support called and for one person we had to only leave one of the sysconfig files int eh config folder, and put the others in a separate folder. The other lady i had to reinstall Epicor completely and then follow the same procedures as the other person. Crazy day, never thought the config f…

The New Epicor Version 10.2.600 is having DMT installed by Default, and connects with the Epicor Standard License File, this is helpful to cerntralize the licensing for DMT.

I am having the same problem. Is it the same as my Epicor user/pwd?

DMT - Login Error invalid username/password

Epicor ERP 10

ckrusen (Calvin Krusen) September 15, 2020, 3:12pm 5

Have you read through this topic?