Dynamic url logos in reports won't render all of the sudden

Sounds like CORS!

Post one of the URLs please…

He sent a URL, nope, not CORS…

So must be a cloud thing, open a ticket with the cloud team…

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Did that 10 hours ago. All I have gotten back is the 403 error and no other engagement on the issue.

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Then you need to scream, make fists, bang them on the table, and repeat until you get a response… lol

Hit the Escalate button if you are getting nowhere…

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I feel seen.

Have escalated, called the system down number, and emailed my cam 5 times today.

Edit: Actually 9 times. Poor guy.

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I just saw your server logs… If the server is getting a 403 it’s because it was blacklisted by novviagroup.com… Assuming you are the owner of the wordpress site, there is likely an option in there to whitelist the Epicor server… Most likely some integrated DoS protection is kicking in because of how frequently you are requesting those images. If you aren’t the owner of the site, then you need to contact their webmaster so they can whitelist the epicor server for you.

You need to consider that if you embed an image with a direct URL like this directly in a SSRS report, then you will download that image as often as it is shown in your report. If it’s in a header and you are printing 30 pages, you will hit the server very quickly 30 times to download that image… If you have 10 users each printing 30 pages, that’s 300 hits to the server…

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I have asked support to confirm the ip address or range of the report server so we can do this but no response.

You could just whitelist the entire domain, unless you are feeling chicken… Or you know, check the novviagroup server logs and get the IP from there…

I believe this is the same error I got when I tried to use VB to pull data.

What domain is the report server though?

I would bet on it being the same top-level domain as all the other servers…

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That’s why I would rather put the image on the report server, but that isn’t an option.

Why not put it in the Kinetic DB? If this is a logo for a company, just create a UD field in Company and store the image blob in there, then use it in the SSRS report…

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Because I need it to work in BAQ reports too and they dont allow you to add ice.FileStore to a baq to retrieve it. And i dont want to build my own image maintenance application nor should i have to.

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If you add the image in a UD field (through a BPM or something), you do not need to add FileStore to your BAQ, just the Company.MyLogo_c field.

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And then i have to create my own interface to be able to upload and manage the images in that field. No thank you.

Ok then you are stuck with your approach… Personally I just think it’s the wrong one.

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I dont think i am the one who is wrong. Why doesn’t epicor fix their half baked logo selection feature so that it actually works for multi-company? Why does epicor prevent the retrieval of images via baq? I am just making the best of the poor choices available.

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I’m gonna be that guy, this time only… :rofl:

https://epicor.ideas.aha.io/

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I have already created ideas about this. Ill have to go back and find them.

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