EMAIL process differences

Epicor ERP 10
1

Does someone have a useful explanation of how the difference between email processing

Specifically
How does the BPM - SEND EMAIL WORKFLOW ACTION email process
DIFFER from the BPM - CUSTOM CODE mailer.Send(message) process

Do they use the same company SMTP parameter ? (I believe so, no?)
Is there an EASY way to see what gets sent to the SMTP ? (windows logs???)

regards

2

there is no difference. They both use the same settings.

1 Like
3

@josecgomez you machine :slight_smile:

4

what about #2. I have some debug notes related to this , like connecting through telnet and all such - which may or may not apply ; but is there really just an easier way to see what is being sent .

Because OF COURSE, life wouldn’t be interesting if everything worked, right?

so I got one that works and the other doesn’t

5

Not without some serious mojo… What’s the issue you are trying to solve?

6

Right.
My global alerts send email just fine (type 1)
I got a custom BPM which doesn’t.

I remember earlier there was some inside/outside domain issues (we’re ems hosted)
but they were resolved. and their both using the same setup - IDK

No sweat.
Although I thought it was thoroughly tested, I’ll check with the developer and have them debug.

Thanks a bunch!

7

I don’t think it affects the sending part, but creating an email in custom code allows you to make it HTML - so it doesn’t look like an email from 1986.

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8

did we have email in 1986 :slight_smile: ? I dunno ?

wasn’t AOL paid for by the hour?

9

Hmmm
1986 - we had a MRP system with 20 VDTs, 4 bit slice processors and maxxed out at 1024 bytes of memory, a 40 Mb hard drive that took a forklift to move :open_mouth:

2 Likes
10

When email doesn’t work from a BPM, I recommend changing it to SYNCHRONOUS and retesting. You’re going to see a delay in sending the email as it doesn’t spawn a process to do it offline. But if it fails, sometimes it will give you a better message then.

Also, if it works synchronously but NOT asynchronously, then the issue is probably that you don’t have the BPM Action process running.

Kevin Simon

2 Likes
11

I had a compuserve account in 1983. A 110 bps modem connected to my TI 99/4A

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12

thanks - I will test and get back with results

13

Yup. I had a Compuserve account in 1985 while working for PC Connection. We had JUST STARTED SELLING 3.5" HD diskettes for about $80/10pk. OH, the unlimited storage possibilities!

14

70243.1353

15

I had no one else to contact (I was 16 in 1983), so no need to remember my ID.

Plus, when mom saw the phone bill (CS access number was a toll call), that was pretty much the end of my initial online adventures. :slight_smile:

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