I hope all is well.
I’m having trouble with an E9 installation, when I try to start the application server, it gives this message:
And when I go to see the logs, I get this message:
Epicor was working before, but because we had some issues with the installation, we opened tickets with the support to try to solve the problem – I’m not going to go over what the problem was since its a drag – and now we can’t access the server. I don’t know how we got from bad to worse, but we did, unfortunately.
One thing to note, the admin user for the OpenEdge Management Console had a different password than the default one prior to contacting the support, and we lost it, so we had to reset to the default which is admin / admin. Also, we changed the logging mode into verbose even when we couldn’t log into the app server – thinking it would solve our problems.
I really do appreciate any help or advice regarding this situation.
Thank you in advance.