funny you mentioned that. ours is bill. i do see a common approach which is unfortunate. bill reminded me in a recent email that he reads the yahoo forums; which tells me he may be aware that i may have compared him to clowns in the past . I'm OK with that however, all too often vendors are seriously out of touch with their customer base or market. nothing pisses me off more than sitting on the phone with me for an hour and not listening to a thing I've said, coming back with something that i didn't want and stretching my time table for implementation out by weeks, that makes for a really productive work environment hey? since they're top priority seems to be maximizing billable hours at $200 per hour, maybe we should take this offline and there may be some collaboration opportunities?
Sent from my Verizon Wireless 4G LTE Smartphone
greg_clauser <gclauser@...> wrote:
My clown's name is Phil. They did just send me 91 spreadsheets they wanted me to fill out (and no instructions). They look like our DMT templates. I was kind of letting our HR Manager handle this whole thing but it looks like they're quoting like they will be doing all the data mapping, table set-up, training, etc. and then dumped these spreadsheets on her to try to figure out on her own what fields to populate, etc.
I'm not happy.
Greg
Sent from my Verizon Wireless 4G LTE Smartphone
greg_clauser <gclauser@...> wrote:
My clown's name is Phil. They did just send me 91 spreadsheets they wanted me to fill out (and no instructions). They look like our DMT templates. I was kind of letting our HR Manager handle this whole thing but it looks like they're quoting like they will be doing all the data mapping, table set-up, training, etc. and then dumped these spreadsheets on her to try to figure out on her own what fields to populate, etc.
I'm not happy.
Greg
--- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>, Rob Bucek <rbucek@...> wrote:
>
> that is the same song and dance we got. i called them back, laughed at the guy on the phone and told him they were crazy. what we are going forward with is we are doing the implementation with support as needed from them. if you need to import data they do have templates for this and they agreed to supply them if we wanted to do the work on filling those in... they also indicated that destructions exist for the installation of the software as well. are you working with a clown named bill?
>
>
> Sent from my Verizon Wireless 4G LTE Smartphone
>
> greg_clauser <gclauser@...> wrote:
>
>
> I cannot seem to even find consultants outside of Epicor who will quote on implementing HCM. The feedback is that Epicor bought out this HCM software company but they do all their implementation independently.
>
> They do not seem to have implementation instructions for you to use. They come in and review your operation, then go back and build everything with their own programming group.
>
> The result is their implementation SOW quote is priced at roughly 3 times the cost of the module itself...crazy! The module costs roughly $20K and their SOW is for nearly $60K. Did you get a similar quote from them?
>
> Greg
>
> --- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com><mailto:vantage%40yahoogroups.com>, Rob Bucek <rbucek@> wrote:
> >
> > we are about to step off that cliff. I'm not impressed with the HCM consultant side of things so far, but our intent is to do most of it in house.
> >
> >
> > Sent from my Verizon Wireless 4G LTE Smartphone
> >
> > greg_clauser <gclauser@> wrote:
> >
> >
> > Wondering if anyone has successfully implemented this very expensive module. I'm a long time Vantage user at a new company implementing E9.
> >
> > We purchased HCM and our Epicor SOW budgeted 160 hours of consulting time to implement. Once HCM visited us to develop a precise SOW for HCM the consulting hours required jumped to 286.
> >
> > HCM used to be a 3rd party module but I think Epicor purchased the company. Implementation is totally separate from E9 implementation and I don't think the two groups are on the same page yet.
> >
> > We're not all that big of a company and not all that complicated but we do plan considerable growth in the coming years.
> >
> > Anyone out there either implement HCM or receive an implementation quote or SOW to do so?
> >
> > Greg
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
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> [Non-text portions of this message have been removed]
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