Epicor Kinetic Innovation Moves to the Cloud: On-Premises Development Ends in 2028

[chaddb (Chadd Blanchard)]

@Mark_Wonsil

…many companies are in a repatriating mood…

A lot of talk about this right now across tech channels.

[Doug.C (Doug Crabtree)]

@Dnyanraj_Patil

If cloud is the future, Epicor needs to clearly prove stability, a real customisation path, and fair TCO.

And true SLA responsibility.

[utaylor (Utah Taylor)]

@Mark_Wonsil

But now, security, reliability and resiliency is now at least 50% a part of the discussion

Great take Mark.

Also this, though I am taking your word for it without doing any market analysis/vendor analysis myself:

@Mark_Wonsil

In reality, there are no on-prem ERP companies that I know of.

[Mark_Wonsil]

@Mark_Wonsil

there are no on-prem ERP companies that I know of

Oracle eBusiness Suite does come to mind since, despite being on-prem, several companies were affected by a security flaw. There might still be some SAP on-prem too. But both Oracle and SAP prefer cloud.

[leonardpothier]

I’m just going to play devil’s advocate for a second and pose the question:

What if all of the issues with the cloud are due to them trying to run an on-prem developed program as a cloud service and dropping on-prem will allow them to redo the code base so that it runs properly as a SaaS cloud application?

I’m not happy about being forced to the Cloud but as @Mark_Wonsil said, I am not sure there is a 100% on-prem ERP alternative (I have not looked myself, just going off my gut feel given the trend for the last decade +) and even if there is, what real guarantee does anyone have that they won’t shift as well.

[utaylor (Utah Taylor)]

Thanks for following up.

[Chris_Conn]

@leonardpothier

What if all of the issues with the cloud are due to them trying to run an on-prem developed program as a cloud service and dropping on-prem will allow them to redo the code base so that it runs properly as a SaaS cloud application?

We couldnt invent cars until we killed off all the horses?

I dont know that any of us wanting to stay on Prem expect new features, just support\bug fixes for a product we’ve put millions into.

[steve_j (Steven Jones)]

Our cloud experience has been very solid. Uptime really isn’t an issue

• We have a read-only database that allows me access to a SQL prompt, though some Ice tables are accessible even though I can get them via BAQ.
• We have to request data fixes to do some of the things I could do via on-prem SQL
• The recent update to 2025.2 wiped out system BAQs and broke some other functionality - we’re at the mercy of support and still waiting about 3 weeks on.

Get used to this - there’s a problem, we won’t tell you what it is or if it affects you. So if you’re getting support tickets, it may or may not be related. All part of giving up some level of control.

---

Jan 05 at
12:54pm CST

Affected Services:

Kinetic - Americas

Summary:

We are currently investigating an incident that is impacting printing for a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them and appreciate your patience while we work to resolve the issue.

[chaddb (Chadd Blanchard)]

@Mark_Wonsil

there are no on-prem ERP companies that I know of

I think SAP still offers on-prem.

[chaddb (Chadd Blanchard)]

@steve_j

The recent update to 2025.2 wiped out system BAQs and broke some other functionality - we’re at the mercy of support and still waiting about 3 weeks on.

I wouldn’t call this “very solid”

[steve_j (Steven Jones)]

3 yrs on cloud and this hits near the top of the gripes.

[chaddb (Chadd Blanchard)]

One, they shouldn’t be breaking stuff like that in updates. Two, it shouldn’t take 3+ weeks to fix.

[Mark_Wonsil]

@chaddb

I think SAP still offers on-prem.

Yes but…

SAP to give on-prem customers three-year reprieve — with a catch | CIO

[josephp (Joseph Pisano)]

Likely over for us as well. We will not move to the cloud, and we chose this specifically for on-premise. I see mass abandonment coming for Epicor.

[kananga (John K)]

Something that crossed my mind months ago… Businesses that depend on ARR prioritize avoiding changes that might disrupt the captured revenue stream. Epicor is convincingly acting like it’s not going to be their problem.

Insights will be interesting. I suspect not mainly about the end of self hosted. Too bad it’s not in Vegas… I’m not a gambler, but even I’d put money on Epicor’s new ownership being announced at Insights.

[Banderson (Brandon Anderson)]

@leonardpothier

What if all of the issues with the cloud are due to them trying to run an on-prem developed program as a cloud service and dropping on-prem will allow them to redo the code base so that it runs properly as a SaaS cloud application?

But we’ve asked them to do that. To run a “boring” update, where they go and fix all of the the things that are a problem in the cloud instead of making new shiny things. They refused.

@Chris_Conn

We couldnt invent cars until we killed off all the horses?

[chaddb (Chadd Blanchard)]

@Chris_Conn

I dont know that any of us wanting to stay on Prem expect new features, just support\bug fixes for a product we’ve put millions into.

We certainly don’t care about the new features.We are happy with a stable on-prem product.

[jgiese.wci (Joshua Giese)]

@kananga

Too bad it’s not in Vegas… I’m not a gambler, but even I’d put money on Epicor’s new ownership being announced at Insights.

Not this year, but in due time… due time…

Epicor killed by the six fingered AI man lol

[DaveOlender]

Please note that Data Model Regen - as of today - is NOT available using CMP if you on Epicor Government Cloud.

[Banderson (Brandon Anderson)]

@josephp

I see mass abandonment coming for Epicor.

I doubt it’s mass. Epicor can look at the customers and see who’s already on cloud and who’s on premise. If it was mass, they wouldn’t do it. They made the decision that that are fine with losing a large portion of the portion of their customer base that’s on premise. But it’s still probably something in the 10-20% at most. The one’s that are already cloud are already stuck, it’s too expensive to leave. The ones that are going to leave, it’s better that they do because they are the vocal ones scaring potential new customers away. If all you’ve known is cloud, it’s not as bad as if you’ve known what on premise was like. It’s just a numbers game and a business decision unfortunately.