Epicor printing issues

A couple minor suggestions, mostly from struggling with printing labels
an earlier version of Vantage:



Check printer driver & settings, particularly paper size, margins,
offset, label gap, etc. This should match exactly the page size of the
crystal report. I've had to set up a second Windows printer (pointing
the same physical printer) just to handle different label stock. Other
people on this list have mentioned using the developer version of
printer drivers for more control.



In the Crystal report designer, you can "optimize" a report for a
certain printer (under page setup). Having this set for the wrong
printer, even an almost identical printer, has caused me problems. (But
I don't really understand what this option is doing).



Brian.



________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Paul L Bennett
Sent: Wednesday, February 02, 2011 9:53 AM
To: Vantage Group
Subject: [Vantage] Epicor printing issues





Hi Group

I am having some printing issues using my Epson FX 880 dot matrix
printer and I
hope someone will help because Epicor tech support seems lost.

I have created a BAQ design crystal report form in 2008 and tested it
from
crystal and it worked perfect, printing orientation, font size etc Now
when I
generates this from within Epicor 9.05.602a it looks great in crystal
viewer but
when it prints either the fonts are compressed, if it should print
landscape it
prints portrait.

Maybe its the drivers but what drivers does Epicor support for dot
matrix
printers and specific for Epson?

I look forward to your help.

Paul

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
Hi Group

I am having some printing issues using my Epson FX 880 dot matrix printer and I
hope someone will help because Epicor tech support seems lost.

I have created a BAQ design crystal report form in 2008 and tested it from
crystal and it worked perfect, printing orientation, font size etc Now when I
generates this from within Epicor 9.05.602a it looks great in crystal viewer but
when it prints either the fonts are compressed, if it should print landscape it
prints portrait.

Maybe its the drivers but what drivers does Epicor support for dot matrix
printers and specific for Epson?

I look forward to your help.

Paul




[Non-text portions of this message have been removed]
Paul,

The same thing happens with Zebra label printers. Someone on the group a 2-4 weeks ago said they had solved the problem. I do not remember what the answer was.

Dale

________________________________

From: vantage@yahoogroups.com on behalf of Paul L Bennett
Sent: Wed 2/2/2011 8:53 AM
To: Vantage Group
Subject: [Vantage] Epicor printing issues




Hi Group

I am having some printing issues using my Epson FX 880 dot matrix printer and I
hope someone will help because Epicor tech support seems lost.

I have created a BAQ design crystal report form in 2008 and tested it from
crystal and it worked perfect, printing orientation, font size etc Now when I
generates this from within Epicor 9.05.602a it looks great in crystal viewer but
when it prints either the fonts are compressed, if it should print landscape it
prints portrait.

Maybe its the drivers but what drivers does Epicor support for dot matrix
printers and specific for Epson?

I look forward to your help.

Paul

[Non-text portions of this message have been removed]





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[Non-text portions of this message have been removed]
From my experience with Vantage, printers and specifically dot matrix
printers, it's the drivers. We used an IBM 6400. We had tons of
problems with getting it to work properly with Vantage. Eventually we
figured it out, support was not helpful at all.



Thanks,

Blake Clemens

IT Systems Engineer

Delmarva Millwork Corporation

(800) 360-2364 x132

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Paul L Bennett
Sent: Wednesday, February 02, 2011 9:53 AM
To: Vantage Group
Subject: [Vantage] Epicor printing issues





Hi Group

I am having some printing issues using my Epson FX 880 dot matrix
printer and I
hope someone will help because Epicor tech support seems lost.

I have created a BAQ design crystal report form in 2008 and tested it
from
crystal and it worked perfect, printing orientation, font size etc Now
when I
generates this from within Epicor 9.05.602a it looks great in crystal
viewer but
when it prints either the fonts are compressed, if it should print
landscape it
prints portrait.

Maybe its the drivers but what drivers does Epicor support for dot
matrix
printers and specific for Epson?

I look forward to your help.

Paul

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]