We use the above BO method to create an email (for internal use) in Customer Credit Manager that shows “certain data” for a given customer.
It was just reported that for certain customers the “Average Days to Pay” is $0.00 which is unexpected based on balance and history.
I looked at the data returned from the rest call and interestingly there are two similiar fields “YTDAvgDaysToPay” and “PYTDAvgDaysToPay”
We have been using “YTDAvgDaysToPay”, I am assuming for “PYTDAvgDaysToPay” the “P” stands for Prior or Previous (year), and since it’s a new year and these customers haven’t made a payment yet this year the “PYTDAvgDaysToPay” value is $0.00.
Curious is anyone knows the details of this calculation and when to use one field vs the other.
Seems to me it would be more useful to have it use the last 12 months (or user picks timeframe) and not have it reset at the beginning of the year.
Thanks, Scott