So I have one user (and only one) who get’s and error sometimes when opening part entry from the order entry screen (right click open with). Once she gets this error, upon opening part entry, the tree is always empty and the tool bars on the top are gone. Then, any time she opens part entry, it does…

I’ve seen that mscorlib with Personalization Issues, typically when customizing grids or the Search Window Grid that ships with a Form

Agreed we usually clear personalizations and that goes away. We have one user that same thing Sales Order Entry about once a week for a while there we had to delete his personalization. It comes and goes in waves. Step 1, if you implement new, never let anyone know personalizations exist and never …

They are to fragile anyways and if you change your customization name from XYZ_1 to XYZ_2 personalizations are gone. But if you don’t then Caching tends to not show your users the new changes. We can’t win :slight_smile:

I have deleted the personalization. However, maybe I can try deleting that then clearing caches and start over and see if it’s something there.

This sounds like the known issue with clearing caches. Clearing the client cache does not actually clear the client cache. I’m not sure what it does, exactly, but old versions of forms still linger in the cache, and will get reloaded at seemingly random times. Even without restarting Epicor! I ran i…

Hi Brandon, I have found that using developer mode and going into customization that way and deleting Personalization there does not always work. After doing that, I recommend (if you haven’t done so already) go to customization maintenance, search for personalizations by the person and then bring…

[image] hkeric.wci: if you change your customization name from XYZ_1 to XYZ_2 personalizations are gone. Is there a way to transport those personalizations to the new version? I am new to this side of Epicor and I am too blind to see the solution.

There is not, unfortunately. That’s part of the pro’s and cons to doing the customizations with updated version numbers, or overwriting the original one. Personally, I save out a copy before making changes, then make the changes on the original in the system to that people get to keep their customi…

Same I usually never used versioning. I version out of the system in git, VSTS etc… but in E10 the cache doesnt play nice if you don’t version. So you could teach your users to clear their cache or store it on a UNC path then you have control over cache.

Error for one user sometimes

Epicor ERP 10

Banderson (Brandon Anderson) June 6, 2019, 4:24pm 13

How are you clearing the cache? If you are just using the button from within Epicor it’s doesn’t always do enough.

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Error for one user sometimes

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