Error when printing MasterPack

I can’t print some MasterPacks in E10.1.500.12
the following error comes

Program Ice.Services.Lib.RunTask raised an unexpected exception with the following message: RunTask: Object reference not set to an instance of an object.
Stack Trace:
at Erp.Internal.SR.MasterPackSlip.doShipHead() in c:_Releases\ERP\RL10.1.500\Source\Server\Internal\SR\MasterPackSlip\MasterPackSlip.cs:line 4454
at Erp.Internal.SR.MasterPackSlip.RunProcess(Int64 instanceTaskNum, String outputFileName) in c:_Releases\ERP\RL10.1.500\Source\Server\Internal\SR\MasterPackSlip\MasterPackSlip.cs:line 864
at Ice.Hosting.TaskCaller.InnerExecuteTask(IceDataContext newContext) in C:_Releases\ICE\3.1.500.12\Source\Framework\Epicor.Ice\Hosting\TaskCaller\TaskCaller.cs:line 88
at Ice.Hosting.TaskCaller.ExecuteTask() in C:_Releases\ICE\3.1.500.12\Source\Framework\Epicor.Ice\Hosting\TaskCaller\TaskCaller.cs:line 54
at Ice.Lib.RunTask.BpmFriendlyTaskLauncher.Run(String sessionIdPrefix, IceContext db, Action taskRunner) in C:_Releases\ICE\3.1.500.12\Source\Server\Services\Lib\RunTask\BpmFriendlyTaskLauncher.cs:line 63
at Ice.Services.Lib.RunTaskSvc.InnerRunTask(Int64 ipTaskNum, Boolean suppressTransaction) in C:_Releases\ICE\3.1.500.12\Source\Server\Services\Lib\RunTask\RunTask.cs:line 526
at Ice.Services.Lib.RunTaskSvc.InnerRunTask(Int64 ipTaskNum, Boolean suppressTransaction) in C:_Releases\ICE\3.1.500.12\Source\Server\Services\Lib\RunTask\RunTask.cs:line 526
at Ice.Services.Lib.RunTaskSvcFacade.RunTask(Int64 ipTaskNum) in C:_Releases\ICE\3.1.500.12\Source\Server\Services\Lib\RunTask\RunTaskSvcFacade.cs:line 87
at SyncInvokeRunTask(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at Epicor.Hosting.OperationBoundInvoker.InnerInvoke(Object instance, Func2 func) in C:\_Releases\ICE\3.1.500.12\Source\Framework\Epicor.System\Hosting\OperationBoundInvoker.cs:line 59 at Epicor.Hosting.OperationBoundInvoker.Invoke(Object instance, Func2 func) in C:_Releases\ICE\3.1.500.12\Source\Framework\Epicor.System\Hosting\OperationBoundInvoker.cs:line 28
at Epicor.Hosting.Wcf.EpiOperationInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) in C:_Releases\ICE\3.1.500.12\Source\Framework\Epicor.System\Hosting\Wcf\EpiOperationInvoker.cs:line 23
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(RequestContext request, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(IAsyncResult result)
at System.ServiceModel.Dispatcher.ChannelHandler.OnAsyncReceiveComplete(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.SecurityChannelListener1.ReceiveItemAndVerifySecurityAsyncResult2.InnerTryReceiveCompletedCallback(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.TransportDuplexSessionChannel.TryReceiveAsyncResult.OnReceive(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.SynchronizedMessageSource.ReceiveAsyncResult.OnReceiveComplete(Object state)
at System.ServiceModel.Channels.SessionConnectionReader.OnAsyncReadComplete(Object state)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Net.LazyAsyncResult.Complete(IntPtr userToken)
at System.Net.LazyAsyncResult.ProtectedInvokeCallback(Object result, IntPtr userToken)
at System.Net.Security.NegotiateStream.ProcessFrameBody(Int32 readBytes, Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.NegotiateStream.ReadCallback(AsyncProtocolRequest asyncRequest)
at System.Net.AsyncProtocolRequest.CompleteRequest(Int32 result)
at System.Net.FixedSizeReader.CheckCompletionBeforeNextRead(Int32 bytes)
at System.Net.FixedSizeReader.ReadCallback(IAsyncResult transportResult)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.ConnectionStream.IOAsyncResult.OnAsyncIOComplete(Object state)
at System.Net.Sockets.SocketAsyncEventArgs.OnCompleted(SocketAsyncEventArgs e)
at System.Net.Sockets.SocketAsyncEventArgs.FinishOperationSuccess(SocketError socketError, Int32 bytesTransferred, SocketFlags flags)
at System.Net.Sockets.SocketAsyncEventArgs.CompletionPortCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)

@nyamoga9 Did you ever find a cause or solution to this error?

I just wanted to post the answer in case anyone else runs into this. There is a bug with Master Pack Print BO when a ShipTo is attached to the Master Pack and does not have a country code. There are probably a few more fields in the dataset that cause the same problem we just haven’t run into them yet.

2 Likes

Thanks for posting the answer. We had since updated to a 10.1.600 and that error wasn’t there