I was looking at a video on 10.2 features and one feature which got my attention, was the ability to reply to an email sent via a BPM , containing Epicor data to approve, back to Epicor.
Situation: An order indicating a 30% discount, which the BPM gets activated to make the order on hold, and send an email to the approver. The email contains the order data, with the discount info.
The approver replies and indicates “Approved” and changes the value of the discount to 25% instead of 30%.
This reply changes the actual data of the order when the user refreshes his order screen !!! The order has now the 25% value !!!
I went wow!
- What is needed to make this work? (besides being on 10.2…) (Being able to change Epicor data via an email!!! )
ex: Does it only works with MS Exchange, or Outlook. ? (we use MicroFocus… GW)
Does it need a special module to acquire?
I see this being a nice add on for sales and purchasing departments…
But I am concerned about security…
Or where can I read about this? I tried to look into Epicweb and did not find so far…