Yes, I'm on 3.0. Give it to me, brother!
----- Original Message -----
From: Eric Tolliver
Sent: Thursday, December 07, 2000 6:23 AM
Subject: RE: [Vantage] Fixing a Sales Order
Which version of Vantage are you on if your still on 3.0 there is a fix that
can delete a posted Invoice.
Continental Industries Inc.
5456 E. Mcdowell Rd.
Mesa, Az 85215
From: Troy Funte [mailto:tfunte@...]
We've got a problem with a Sales Order and are not sure how to fix it.
We shipped a couple of cables out to a customer against the wrong Sales
Order. The cables have already been invoiced.
If the cables were not invoiced, we could delete the packing slip and ship
it again, against the right Sales Order. Deleting the packing slip puts the
cables back on the Sales Order.
I do not know how to handle after its invoiced. I can not reopen or add
back the cables back to the right sales order, after they are invoiced.
We need to know how to delete an invoice. So we can delete the packing
slip. To do everything the right way.
The reason its hot the customer needs to have this information straighten
out as soon as possible.
Here is the Vantage information:
Wrong Sales Order 635 Line 5
Right Sales Order 1300 Line 1 & 3
Packing Slip # 6679
Qty 3 EA
Looking for Help,
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