Nancy Brehmer has asked that I pass this along to the list since she cannot
send it directly.
Tim
I would like to clarify some comments from Cameron's email.
Vantage 5.1 is available to anyone who is on Vantage maintenance.
We are requesting information from our customers so that Epicor can help you
plan for the next release. We wanted to be more proactive with this
release. Please review my letter that was sent out to all of our customers
on the necessary details. We look forward to everyone requesting this
release to take advantage of all the new features and functionality.
Perspectives in October will be the announcement of our next release coded
Cyprus. We will be using your feedback that was compiled from the summit
meeting held last year in Minneapolis. Everyone who is on maintenance has
access to this list on Support.Epicor.com.
Epicor will be announcing the Cyprus release to the rest of the customer
base after Perspectives via an email. If you can not attend Perspectives,
you will still be notified on what will be included in the next release.
Please stay tuned.
I was invited to attend the Midwest Users group and I would be happy to
attend any other users group in the future.
Thank you.
Nancy Brehmer
Product Marketing Manager
-----Original Message-----
From: Joanne Yargeau [mailto:jyargeau@...]
Sent: Tuesday, September 25, 2001 2:25 PM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Speaking of 5.1....
I would like to get on another soapbox. What happened to the idea of us as
users telling 'Epicor what to do'. I believe those were the words of Rick
Borg at last year's conference. It seems lately that the users are
definitely out of the loop. The communication to users on releases or bugs,
or fixes is non-existent. Why is it only a handful of users seem to know
what is happening? Why not the entire user population? To have to request
a major release be sent to you for the mega bucks we pay is ridiculous.
-----Original Message-----
From: Cameron A. Janish [mailto:cajanish@...]
Sent: Tuesday, September 25, 2001 2:39 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Speaking of 5.1....
Anyway to make a long story short, they are not
sending copies of 5.1 to anyone that doesn't specifically request it. In
addition, they are only releasing information about Cyprus to attendees of
Perspectives. She was not clear about if and/or how information would be
released generally after Perspectives. Apparently attendance at
Perspectives is much lower than they had expected. 5.1 is suppose to be a
major release and correct a lot of problems and add significant new
features.
It has always been my understanding that the reason everyone pays such huge
maintenance fees is for the updates. You sure don't get any real technical
support. Not to get on my soapbox, which I might add I haven't done in
several weeks, but I have worked with several other MRP/ERP software
packages and maintenance is usually between $500-$1000 per module and is not
based on the number of users. In spite of the lower cost it still includes
all updates, without charge, and significantly better technical support.
Sorry I had to go there, I will go back to being quiet.
Cameron A. Janish
Misha1
866-464-7421
cameron@...
-----Original Message-----
From: Rick Gors [mailto:rgors@...]
Sent: Tuesday, September 25, 2001 12:56 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Speaking of 5.1....
Say what?
Fax back?
Have I missed something?
Why would I have to fax anything to anyone to get the
upgrade/fix/patch/whatever?
Apparantly I've been under water for some time...
Rick Gors
Lydia Coffman wrote:
[Image]
Yahoo! Groups Sponsor
ADVERTISEMENT
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
<http://groups.yahoo.com/group/vantage/messages>
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
<http://groups.yahoo.com/group/vantage/links>
Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.
[Non-text portions of this message have been removed]
Yahoo! Groups Sponsor
ADVERTISEMENT
<http://us.adserver.yahoo.com/l?M=168643.1620686.3168692.1261774/D=egroupmai
l/S=1705007183:HM/A=799560/rand=936286160>
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
<http://groups.yahoo.com/group/vantage/messages>
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
<http://groups.yahoo.com/group/vantage/links>
Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
send it directly.
Tim
I would like to clarify some comments from Cameron's email.
Vantage 5.1 is available to anyone who is on Vantage maintenance.
We are requesting information from our customers so that Epicor can help you
plan for the next release. We wanted to be more proactive with this
release. Please review my letter that was sent out to all of our customers
on the necessary details. We look forward to everyone requesting this
release to take advantage of all the new features and functionality.
Perspectives in October will be the announcement of our next release coded
Cyprus. We will be using your feedback that was compiled from the summit
meeting held last year in Minneapolis. Everyone who is on maintenance has
access to this list on Support.Epicor.com.
Epicor will be announcing the Cyprus release to the rest of the customer
base after Perspectives via an email. If you can not attend Perspectives,
you will still be notified on what will be included in the next release.
Please stay tuned.
I was invited to attend the Midwest Users group and I would be happy to
attend any other users group in the future.
Thank you.
Nancy Brehmer
Product Marketing Manager
-----Original Message-----
From: Joanne Yargeau [mailto:jyargeau@...]
Sent: Tuesday, September 25, 2001 2:25 PM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Speaking of 5.1....
I would like to get on another soapbox. What happened to the idea of us as
users telling 'Epicor what to do'. I believe those were the words of Rick
Borg at last year's conference. It seems lately that the users are
definitely out of the loop. The communication to users on releases or bugs,
or fixes is non-existent. Why is it only a handful of users seem to know
what is happening? Why not the entire user population? To have to request
a major release be sent to you for the mega bucks we pay is ridiculous.
-----Original Message-----
From: Cameron A. Janish [mailto:cajanish@...]
Sent: Tuesday, September 25, 2001 2:39 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Speaking of 5.1....
Anyway to make a long story short, they are not
sending copies of 5.1 to anyone that doesn't specifically request it. In
addition, they are only releasing information about Cyprus to attendees of
Perspectives. She was not clear about if and/or how information would be
released generally after Perspectives. Apparently attendance at
Perspectives is much lower than they had expected. 5.1 is suppose to be a
major release and correct a lot of problems and add significant new
features.
It has always been my understanding that the reason everyone pays such huge
maintenance fees is for the updates. You sure don't get any real technical
support. Not to get on my soapbox, which I might add I haven't done in
several weeks, but I have worked with several other MRP/ERP software
packages and maintenance is usually between $500-$1000 per module and is not
based on the number of users. In spite of the lower cost it still includes
all updates, without charge, and significantly better technical support.
Sorry I had to go there, I will go back to being quiet.
Cameron A. Janish
Misha1
866-464-7421
cameron@...
-----Original Message-----
From: Rick Gors [mailto:rgors@...]
Sent: Tuesday, September 25, 2001 12:56 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Speaking of 5.1....
Say what?
Fax back?
Have I missed something?
Why would I have to fax anything to anyone to get the
upgrade/fix/patch/whatever?
Apparantly I've been under water for some time...
Rick Gors
Lydia Coffman wrote:
> I'm actually thinking about doing just that during our Christmas<http://groups.yahoo.com/group/vantage/files/.>
> break-the
> users all whine and moan so much when they get an upgrade, I may skip
> from 4
> to 5 to 5.1-our company is shut down, so I could be here all by myself
>
> during the day with one-list on line and Vantage tech support at the
> other
> end of the phone if needed. Will make that decision after I actually
> see
> the new product-which should be soon. Did any of you FAX back your
> request
> for the package yet?
>
> Lydia
>
>
>
>
> -----Original Message-----
> From: Robert Bruton [mailto:bob@...]
> Sent: Tuesday, September 25, 2001 9:12 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Speaking of 5.1....
>
> Has anyone installed 5.1 yet? What do you think? So many of us are
> gun shy
> from previous releases, it may be 6 months before a significant number
>
> migrate.
>
>
> [Non-text portions of this message have been removed]
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder
> and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:<http://groups.yahoo.com/group/vantage/messages>
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:<http://groups.yahoo.com/group/vantage/links>
> http://groups.yahoo.com/group/vantage/links
>ADVERTISEMENT
> Your use of Yahoo! Groups is subject to
> http://docs.yahoo.com/info/terms/ <http://docs.yahoo.com/info/terms/>
>
>
> Yahoo! Groups Sponsor
[Image]
><http://groups.yahoo.com/group/vantage/files/.>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have already linked your email address to a yahoo id to enable access.
> )
> (1) To access the Files Section of our Yahoo!Group for Report Builder
> and Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:<http://groups.yahoo.com/group/vantage/messages>
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:<http://groups.yahoo.com/group/vantage/links>
> http://groups.yahoo.com/group/vantage/links
>[Non-text portions of this message have been removed]
> Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.
Yahoo! Groups Sponsor
ADVERTISEMENT
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
<http://groups.yahoo.com/group/vantage/messages>
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
<http://groups.yahoo.com/group/vantage/links>
Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.
[Non-text portions of this message have been removed]
Yahoo! Groups Sponsor
ADVERTISEMENT
<http://us.adserver.yahoo.com/l?M=168643.1620686.3168692.1261774/D=egroupmai
l/S=1705007183:HM/A=799560/rand=936286160>
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
<http://groups.yahoo.com/group/vantage/messages>
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
<http://groups.yahoo.com/group/vantage/links>
Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/