Fwd: RE: RE: EpicWeb Down?

Our tracert
---------- Forwarded message ----------
From: "David Clemmons" <david.clemmons@...>
Date: Jan 20, 2011 1:53 PM
Subject: RE: RE: [Vantage] Re: EpicWeb Down?
To: "the wonz" <wonsil@...>, <vantage@yahoogroups.com>

*206.114.177.92 Traceroute*

*Traceroute to 206.114.177.92*

Hop

T1

T2

T3

IP

1.

1.65ms

1.13ms

0.51ms

66.249.16.2 <http://whois.domaintools.com/66.249.16.2>

ping<http://dns-tools.domaintools.com/ip-tools/?query=66.249.16.2&method=ping>|
dns<http://dns-tools.domaintools.com/ip-tools/?query=66.249.16.2&method=dns>|
reverse
ip <http://whois.domaintools.com/reverse-ip/?hostname=66.249.16.2>

2.

0.67ms

1.40ms

0.66ms

64.246.161.201 <http://whois.domaintools.com/64.246.161.201>

ping<http://dns-tools.domaintools.com/ip-tools/?query=64.246.161.201&method=ping>|
dns<http://dns-tools.domaintools.com/ip-tools/?query=64.246.161.201&method=dns>|
reverse
ip <http://whois.domaintools.com/reverse-ip/?hostname=64.246.161.201>

3.

*

*

*

Request Timed Out

4.

5.62ms

6.11ms

5.75ms

pos1-0.br2.sea1.alter.net<http://whois.domaintools.com/pos1-0.br2.sea1.alter.net>

ping<http://dns-tools.domaintools.com/ip-tools/?query=POS1-0.BR2.SEA1.ALTER.NET&method=ping>|
dns<http://dns-tools.domaintools.com/ip-tools/?query=POS1-0.BR2.SEA1.ALTER.NET&method=dns>|
reverse
ip<http://whois.domaintools.com/reverse-ip/?hostname=POS1-0.BR2.SEA1.ALTER.NET>

5.

5.55ms

5.47ms

5.67ms

0.so-4-3-0.xt1.sea1.alter.net<http://whois.domaintools.com/0.so-4-3-0.xt1.sea1.alter.net>

ping<http://dns-tools.domaintools.com/ip-tools/?query=0.so-4-3-0.XT1.SEA1.ALTER.NET&method=ping>|
dns<http://dns-tools.domaintools.com/ip-tools/?query=0.so-4-3-0.XT1.SEA1.ALTER.NET&method=dns>|
reverse
ip<http://whois.domaintools.com/reverse-ip/?hostname=0.so-4-3-0.XT1.SEA1.ALTER.NET>

6.

68.59ms

69.06ms

68.53ms

0.so-6-0-0.xt1.lax9.alter.net<http://whois.domaintools.com/0.so-6-0-0.xt1.lax9.alter.net>

ping<http://dns-tools.domaintools.com/ip-tools/?query=0.so-6-0-0.XT1.LAX9.ALTER.NET&method=ping>|
dns<http://dns-tools.domaintools.com/ip-tools/?query=0.so-6-0-0.XT1.LAX9.ALTER.NET&method=dns>|
reverse
ip<http://whois.domaintools.com/reverse-ip/?hostname=0.so-6-0-0.XT1.LAX9.ALTER.NET>

7.

68.58ms

67.75ms

68.57ms

pos6-0.gw6.lax9.alter.net<http://whois.domaintools.com/pos6-0.gw6.lax9.alter.net>

ping<http://dns-tools.domaintools.com/ip-tools/?query=POS6-0.GW6.LAX9.ALTER.NET&method=ping>|
dns<http://dns-tools.domaintools.com/ip-tools/?query=POS6-0.GW6.LAX9.ALTER.NET&method=dns>|
reverse
ip<http://whois.domaintools.com/reverse-ip/?hostname=POS6-0.GW6.LAX9.ALTER.NET>

8.

77.54ms

73.12ms

73.57ms

epicor-gw.customer.alter.net<http://whois.domaintools.com/epicor-gw.customer.alter.net>

ping<http://dns-tools.domaintools.com/ip-tools/?query=epicor-gw.customer.alter.net&method=ping>|
dns<http://dns-tools.domaintools.com/ip-tools/?query=epicor-gw.customer.alter.net&method=dns>|
reverse
ip<http://whois.domaintools.com/reverse-ip/?hostname=epicor-gw.customer.alter.net>

9.

*

*

*

Request Timed Out

10.

*

*

*

Request Timed Out





*From:* Mark Wonsil [mailto:wonsil@...]
*Sent:* Thursday, January 20, 2011 1:27 PM
*To:* vantage@yahoogroups.com
*Cc:* David Clemmons
*Subject:* Re: RE: [Vantage] Re: EpicWeb Down?



We too are on Comcast and cannot get through.

Mark W.

On Jan 20, 2011 12:53 PM, "Joe Rojas" <jrojas@...> wrote:
> Maybe that is the issue.
>
> We are also on Comcast.
>
> I will test our backup ISP to see if this is the issue.
>
>
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> Of svad6
> Sent: Thursday, January 20, 2011 12:52 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: EpicWeb Down?
>
>
>
>
>
> We are unable to reach epicor.com through Comcast's network, but have no
> problem through Frontier and Verizon. I have seen this before where very
> specific IP's have been unreachable through their system. A tracert to
> the IP doesn't produce any hops at all.
>
>
>
>
>
>
>
>
>
>
>
>
> Joe Rojas | Director of Information Technology | Mats Inc
> dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
> jrojas@... | www.matsinc.com Ask us about our clean, green and
beautiful matting and flooring
>
>
> This message is intended only for the individual named. If you are not the
named addressee you should not disseminate, distribute or copy this e-mail.
Please notify the sender immediately by e-mail if you have received this
e-mail by mistake. Please note that any views or opinions presented in this
email are solely those of the author and do not necessarily represent those
of the company.
>
>
> [Non-text portions of this message have been removed]
>


[Non-text portions of this message have been removed]