Hi All,
I have a goods receipt for qty 4 however the attached invoice is only for 2. It turns out that the 4 receipt was incorrect and we only receive 2 and I cannot delete the receipt as it has now got an invoice attached.
So the question I have is how do I do a receipt correction to change it from 4 down to 2. Is there a way to correct receipt as I can only locate a delete receipt button. Or do I need to create another receipt to reverse the 2 it although I dont think it is possible to do a negative receipt.
Any Advice will be greatly appreciated. Thanks in Advance
Yes the invoice has been posted. However the invoice is correct we did receive 2. Accounts just assumed there would be another invoice for 2 and didn’t realize the receipt was incorrect. Therefore continued as it is more then possible to get multiple invoices for 1 receipt.
The cancellation invoice would that not cancel the correct invoice. It is a cancellation receipt we technically need to unreceipt the 2 which was over receipted.
You now have 2 units sitting in Goods Received Not Invoiced (GRNI)
Your stock count and value on your balance sheet is also incorrectly inflated by 2 units.
The receipt must be corrected in this case but you cannot modify the receipt because an invoice exists against it.
Creating a cancellation invoice is your solution here as it will reopen the receipt.
Create a cancellation invoice and date it the same date as the original invoice on Epicor.
Correct the receipt.
Create a new invoice against the corrected receipt. Make sure the date is the same as the original invoice.
The dates on your cancellation invoice and the new invoice are especially important here. It keeps it clean and the net effect on the month is unaffected:
Add notes on the physical copy of the invoice and on the cancellation invoice description to explain what you’ve done. Depending on the value of your items, your auditor may pick this up and your future self will appreciate having the notes there.
Thank you for the solution. This will correct the issue. I think there should be a correct receipt button in E10 which I am used to from the other systems I have used as cancelling and re-posting invoices seems unnecessary.
A simple correct receipt to post the -2 at today’s date would fix all the issues
However can put a note across to Epicor for that as I am sure there are other people who get affected with some incorrect Good Receipting.
Thank you for the solution and the speed you sent it across.
The payment is made and the payment is reconciled to the bank statement.
In order to create a cancellation invoice firstly the payment must be voided. However as the payment is reconciled to the bank statement how do we accomplish this?
