GUID Error on POForm

Kinetic ERP
1

Hi,

Our POForm has started erroring this morning with the following error.

Program Ice.Services.Lib.RunTask when executing task 615012 raised an unexpected exception with the following message: RunTask:
System.FormatException: Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).

Nothing has changed over the weekend, I also tried using the epicor PO report and got the same error, so it must be an internal error in Epicor

I have raised a case with Epicor support (high priority), but just wondered if anyone else had experienced this and found a solution.

Thanks,

Andrew.

2

Hi @aclements

  1. Could you kindly try clearing the client cache, then logging out and back into Epicor to see if this makes a difference in how the changes are applied?

  2. In the event that customization results in an error, you should attempt to launch POForm in Base mode without making any customizations.

  3. You should attempt to utilize the same PO in the PO tracker to see if it returns an error. If it does, there is a potential that a particular PO has a data issue (SysRowID).

1 Like
3

Hi,

Thanks for the ideas - I have tried all of your suggestions and the error remains.

Best Regards,

Andrew.

4

Unsure without more debugging and if you already cleared the cache…

Linking Related Post:

5

Normally this has to with a field size limit being broken. Without seeing the Form it’s hard to depict which field it is, but I would start with the UD fields you have in that PO Form.

6

Hi,

Data had been put incorrectly into the ‘RequiredModules’ field in the UD column mantenance.

Removed the data and regenerated the data model and everything is working as before.

Thanks,

Andrew.