If you could start over

Imagine that you have the opportunity to reimplement Kinetic (in SaaS) from the ground up - new business processes and no legacy constraints.

What would you do differently compared to your current setup?
What pain points would you make sure not to repeat?
What are some neat tips and tricks you’ve discovered?

Thanks!

I would have started in the web no matter how painful it would have been.

Of course, at that time, who knows if we had tried, if we would have been able to stick with it.

If I Could Turn Back Time GIF by Cher

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Setting up warehouses that ought to have been sites.
Customizing the posting rules
Irrational security

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Triple check everything related to OUM…
Enforce no testing/dev in live much more strictly
Formalize sensible part numbers…
Implement a sensible menu/security strategy

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Pain points…a few but some were self-incurred to be honest (and that’s likely the case with every ERP implementation in history). I’ll pick three.

EDI setup - was sold on OOTB setups being available…and that was far from the case (though once we finally got everything in place, it’s performed well for us)
Smart Forecasting - we’ve got multiple business models so there’s no way for us to do a “one size fits all” forecasting setup.
Spreadsheet Server for reporting - already retired it

I’d have pushed to change our process instead of the customize the system.

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Im Down Ryan Reynolds GIF by Welcome to Wrexham

I have Potato in some of my part numbers.

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Wouldn’t be out of the question if in the food services industry. :potato: :potato: :potato: :potato: :potato:

There is a lot of plastic in our food these days, I hear.

I thought of another one - better control over addresses. Same address added to the system 50 times gets under my skin for some reason.

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Hmmm…Kinetic seems to be working OK for us…the one-time shipment stuff works well for our ecomm/pick-and-pack customers, those doing EDI are pretty much locked down with a one-to-one relationship based on location code.

EDI is fine. Using one time ship to is fine

Having tons of duplicate Ship To Entries for the main location of a customer and you can’t delete any of them as they have shipments against them is annoying. Doesn’t cause a serious problem, its just clutter.

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Ohhh…you mean the ones created when someone decides to embed a specific PO number or a customer contact name into the address field. Yeah, I can see that. :rofl:

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EXACTLY.

They don’t want to create contacts, so you have 10 different versions, one for ATTN Joe and one for ATTN Bob… because creating ship to’s is easier than creating contacts??

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Soccer Bundesliga GIF by FC Bayern Munich

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Start with Global Suppliers, Customers, and Parts-We utilize suppliers and customers but converting/combining after bringing in multiple acquisitions old codes was not clean

UOM/UOM Class Setup to account for our growth and differences in businesses

True. And good luck with that. Not just the tribal resistance, etc. Just the fact that the company doesn’t even know what they are doing that’s so crazy until they begin to see that there are better ways… years into Kinetic forcing you to deal with your existing “procedures.” (Emphasis on the scare quotes.)


I’ve been meaning to post about this, but a project I am finally underway with is to make “Department Hubs” which are Kinetic apps that are like the homepages that I wish people had. Plus descriptions of why you would use this screen or that screen to do your job. And even links to a PPT guide for that thing.

Point is, even though half of these buttons are for dashboards that I made, I still wish I had started with a basic version of this on day zero.

Of course it really only became possible/practical to do this once App Studio was introduced (…and the bugs were worked out).

Occasionally I add a paragraph or two of a rant, even without a button nearby.

And then there are BAQs at the bottom of stuff that people should be keeping an eye on.

I bet that the 4 BAQs in this pic all existed (in some form) within a few months of our go-live. I hardly knew anything back then, but even at the outset, I knew what stuff was being overlooked or needed babysitting (like new parts). It hasn’t changed.

And then I put them in their own folder at the top of the menu.

image

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Also,

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Love all of the above. I would also snuff out “smart” part numbering in favor of a simple system like:

000-0000

First three could represent some information but the final four are sequential.

  • Fast to type
  • Easy to check with BPM
  • barcode friendly
  • web friendly
  • sorta sortable

And I would build a dev system at the same time with sample data similar to Epicors Education db. It could be used for training and development/testing. Much more secure than working with production data.

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You forgot Human friendly, people remember numbers better in block sequences.

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That’s semi-intelligent!

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