Invoice doesn't show up to be chosen for payment posting

Epicor ERP 10
1

We’ve got an posted invoice. We are not able to post payment for it because it doesn’t show up to be picked for posting the payment. Anyone knows why and please help.
Thanks.

2

You mean it doesn’t appear on Cash Receipt selection grid?

Try entering the invoice number directly on the payment header.

3

Hi Jonathan,

We tried to manually post the payment. But we got Business Logic Error saying All payments to this supplied: has been put on hold. Entry is not allowed. The vendor/supplier is not on hold. What we need to do? Thanks.

4

Are you sure? As far as I can tell this error is only shown if flag Vendor.PayHold is true.

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5

Maybe the invoice in question is on hold.

6

Thank you, Jonathan and Vinaykamboj.