Issue in Customization on the Dashboard not showing in Menu Maintenance

fakhruddin · April 28, 2021, 6:37am

We are facing an issue that Customization on the Dashboard is not coming in Menu maintenance.

bmanners · April 28, 2021, 6:43am

This can be caused when the customisation and menu short cut have different owning companies.

fakhruddin · April 28, 2021, 6:48am

I created a Test cycle and both are in the same company. The same Dashboards are working in an older version 10.1, upgrade 10.2.600.3 there is an issue only.

bmanners · April 28, 2021, 6:50am

Maybe the dashboard needs to be re-deployed?

fakhruddin · April 28, 2021, 6:51am

Yes, Done already.

bmanners · April 28, 2021, 6:53am

hmmm, Does the program type in the menu shortcut need to be something different…Is there one for dashboard runtime as opposed to dashboard assembly?

fakhruddin · April 28, 2021, 7:00am

Tried both, But it suppose to be assembly only.

steveh · April 28, 2021, 10:36am

Often when this happens it can be resolved by making sure the customisation is available for all companies.

fakhruddin · April 28, 2021, 12:15pm

@steveh , checked same, Still have an issue.

fakhruddin · April 28, 2021, 12:16pm

I updated menu table using updatable BAQ, temporally it’s working.