We went live in August, so our experience is rather limited. The one reoccurring piece of feedback everyone seems to have is how slow some of the Epicor functionality is in this new Cloud Based system.
In the past few weeks, we have been slowly upgrading some of our most outdated equipment with better computers in an attempt to improve the user experience and speed things up. Our users with 8gigs of ram have been the most vocal about their performance issues, so we upgraded many of them with a 16gig equivalent with a better processor. this doubling of the ram seems to make things much better, but I am still curious as to what more experienced Epicor users have to say.
Printing issues aside, which has always been slow for us in the best of times, transitioning from screen to screen seems to feature quite a bit of system lag. This has been observed in both the New Kinetic screens, or the classic views that we trained almost everyone on.