We’ve got several users that are randomly getting this error when logging in to Epicor. Some days it’s fine, and others its not. We clear the temp folders out, and it’s back to good. C:\Epicor is excluded from anti-virus scan. We’re on-prem, 2023.2.9 currently. Any ideas? Update - Our Sysadmin fou…

We’ll try that, thanks! I’ve asked our sysadmin to save the original (possibly corrupt) config file so we can compare it, if it happens again. I thought we re-installed Epicor a while, back, but it’s not in the notes.

[image] askulte: but it’s not in the notes. [Sad Season 1 GIF by The Roku Channel]

This may also work for you: [image] Configuration system failed to initialize Epicor ERP 10 Hi All, Got the same thing and the answer was to also delete this folder: C:\Users[user]\AppData\Local\Epicor Mark W.

Kinetic 2023.2 Login Error - hexadecimal value 0x00, is an invalid character

Kinetic ERP

Mark_Wonsil (Mark Wonsil) April 16, 2024, 2:32pm 5

This may also work for you:

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Log on error Epicor ERP 10 e10	6	8900	September 29, 2025
Configuration system failed to initialize Epicor ERP 10	10	13492	February 5, 2021
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Some 10.2.700 clients getting error Value Cannot Be Null Epicor ERP 10 e10	26	4432	March 14, 2023
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Kinetic 2023.2 Login Error - hexadecimal value 0x00, is an invalid character

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