OK, now that it seems to be resolved, time to address the :elephant: in the room. This is the third outage…sorry…“incident” in two weeks…694768 (7/24), 697144 (7/31), 698021 (today). Won’t speak for anyone else but it’s starting to become very uncomfortable…you can only “remediate” so many times b…

Everyone make sure your resume is up to date.

Same here…guess our servers had enough hamsters on the running wheel to keep them powered up… [Hamster Wheel GIFs | Tenor]

Don’t go and jinx it now! :winking_face_with_tongue:

Add it to the list of SaaS issues lately. [image] Kinetic Cloud SLOOOWWW to NON Responsive Kinetic ERP Anyone else all of a sudden experiencing Issues with cloud? Screens not loading or taking over 5 min. Saying data is invalid when it is correct. Started a…

No all clear yet but our Epicor is back up. :tada:

Ok, the All Clear has been sent. :tada: The incident affecting the availability of Kinetic for a subset of customers in the Americas region has been resolved. Our teams identified SQL blocking within the database environment as the cause of the disruption. Service has been restored, and monitorin…

[image] JMPCONJ: Won’t speak for anyone else but it’s starting to become very uncomfortable…you can only “remediate” so many times before it’s regarded as a chronic problem. So I’ll ask…what’s being done to prevent these frequent events going forward? :clap: [Pointing Up Morgan Freeman GIF …

Tried to phrase it as nicely and as nonconfrontationally (is that even a word?) as I could. It’s a legitimate concern. Businesses are banking their livelihoods on having operational ERP 24/7. If they’re down they can’t take orders, can’t ship, can’t bill, can’t forecast, can’t run MRP, can’t this…

SaaS Cloud Down?

Kinetic ERP

chaddb (Chadd Blanchard) August 4, 2026, 5:57pm 24

Add it to the list of SaaS issues lately.