Exactly.
I assume it breaks down like so
Very small business and/or new to using anything other than Excel:
- You go with SaaS (Public Cloud, CI/CD)
- Cheapest option
- Things break with Kinetic updates, but
- You are not using the system to its max, so you don’t notice as much
- Downtime isn’t such a horror (when Rhonda takes a day off, invoicing stops anyway - you’re used to these interruptions)
- You are not even sure when something was your fault or not, so you just kind of roll with it
Medium business and/or you are an old hand with Epicor:
- You go with Enterprise cloud (flex upgrades)
- More money
- Though you may get to where you do half the stuff with custom apps and online ordering, so office licenses are not as big a deal
- Downtime is just not an option
- The whole business is tied to the ERP - even wrench-turners; not just the accountants
- You have customers and employees all over the globe - so people are calling the system all day even if you only have one shift
- Minor bugs with workarounds are not minor to you, and manual workarounds do not scale!
Large business
You need a different ERP…