On YouTube:
On LinkedIn:
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This conversation is designed to be balanced, pragmatic, and forward-lookingโfocused on business implications rather than finger-pointing.
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Do I have to log into youtube to watch this? Is it playing for everyone right now on youtube?
You can join through linkedin too
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It should start shortly, you can watch it on LinkedIn or YouTube.
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Jose looks like he is ready for a fight
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Techie vs Marketing who will triumph?!
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@josecgomez Is that the Lego Starry Night on the wall?
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Ooozes class!
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Oh man.. she really went into SLAs and uptime stats.. I mean sure when nothing counts against it your SLA compliance is great. 
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That wasnโt really a fair question to Joseโฆ talk about a leading question to a conclusion they wnat.
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Most of this feels like leading questions. Heโs doing great though.
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Jose: being forced into an upgrade cadence costs labor each upgrade cycle and cloud means we are forced into it.
Kerrie: we have prism ai to help you with that.
I can just imagine Joseโs thoughtsโฆ
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The question about SaaS platform was completely deflected. They are not a SaaS platform.
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She never mentions PRISM is a cost module not base with Epicor.
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My thoughts exactly, she is completely missing the point @josecgomez was making, the upgrade itself takes a day, its all the testing leading up to the forced upgrades that are my concern and I think that was his as well.
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Iโm glad the host made them re-visit the topic on upgrade labor. Good host.
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