We had the same issue with support and finally had to submit a enhancement
request. We used hold order check box on order header and excluded those
orders from pick list ( though that still doesn't stop the shipment in
Vantage but was one way of prompting shipping department)
Vishal
request. We used hold order check box on order header and excluded those
orders from pick list ( though that still doesn't stop the shipment in
Vantage but was one way of prompting shipping department)
Vishal
>From: "csolomonrx" <rotary1@...>
>Reply-To: vantage@yahoogroups.com
>To: vantage@yahoogroups.com
>Subject: [Vantage] Locking sales orders until complete v808e
>Date: Mon, 10 Jul 2006 22:54:06 -0000
>
>I have an issue where we begin the process of entering orders into
>the system.
>
>We can be in the middle of completing the order, but we are forced
>to save in order to get to the next part...ex, you can not enter a
>line until the header is saved, etc...
>
>The problem comes when shipping tries to run pick lists and the
>order, while possibly not complete (because I am still in the
>process of entering line items) then gets processed by shipping via
>pick lists.
>This leaves a descrepancy between the orders and the shipping folks.
>
>Support suggested going into each line and release in the order and
>marking it to unfirm until the order is complete and then going back
>to each one and making it firm.
>Beyond this being a completely useless resolution in real world
>scenarios, it does not solve the problem in that an order with 20
>lines still takes time to go to each one and mark it firm and ready
>to pick, and therefore, while I am doing that, shipping can still
>print the pick tickets and I am dealing with the same descrepancies
>as before.
>
>Is there any idea as how to "hold" an order automatically and then
>basically have to select a "checkbox" or something else to release
>it to shipping, the same way a job is released to the floor?
>
>Thanks
>Carey
>
>
>
>