We are planning to begin using the Material Request Queue (MQR) so that Inventory Control has clear visibility when an order is ready to be fulfilled. When an order is released for picking through the Fulfillment Workbench, an MQR is generated, which works well and provides excellent visibility for the warehouse team.
However, we have identified a gap in this process. In certain scenarios, jobs are set up as Make-Direct-To-Order, meaning the finished product is never received into inventory. Because these jobs do not go into stock, they do not appear in the Fulfillment Workbench and therefore do not generate a Material Request Queue entry.
As a result, Inventory Control has no system-driven indicator that these jobs are complete and ready to be shipped against their sales orders.
Is there any alternative method within Epicor to generate a Material Request Queue entry for Make-Direct-To-Order jobs, so that completion and ship-ready status is visible to Inventory Control?