Metadata Not Populating

ECM
#1

I just realized none of the metadata that I set up in Epicor is populating to the fields in ECM.

Anyone see anything wrong with the below?
image

#2

Have not confirmed it yet, but I think this is an issue with using Kinetic screens.

#3

For real?

#4

I just confirmed it. If you attach a document through Kinetic screens (web or client), the metadata does not get populated in ECM. If you attach on a Classic screen, they do.

1 Like
#5

So… where does this leave us… Anyone using ECM can’t use a kinetic screen?

#6

Yes. Unless you are not capturing metadata.

#7

I think most people want the metadata so they can use ECM to search on it.

Is there a PRB already John?

#8

Still waiting on support to find out.

#9

So, just got off a call with Epicor and they know about this bug and it is actively being worked on. The safe harbor hope was that it would be fixed in a 2023 release. No idea what one though. So, fingers crossed it’s 2023.1.

3 Likes
#10

Thanks for the update!