Hi Chris,
We are currently on 904.506B and are getting to go live next month. We have been running in training mode and then acceptance test mode.
Back in April when we were on (I think) 9.04.506 our test database MRP which had been completing overnight in 26 minutes suddenly went up to a couple of hours and then sometimes "hanging" and never finishing at all. We have had an ongoing support call with Epicor over this since then. I am pleased to admit that we have been much more stable over the past two months, however, with much less mrp failure or significant processing time. When we go live, I'm keeeping my fingers crossed!!
In summary, we changed our processors and schedulers many times, always a diff number depending on who we spoke to. Right now, with our stable runs we are at 2 and 2. When we have troubles, Looking at our server logs, we get a "deadlocking" error and it always seems to be associated with the deletion of unfirm jobs. We never have a long run or a failed run after a stop and restart of the appserver. When we were at the height of our problems, we started toying with doing this every day prior to mrp... hopefully we don't have to do that, but..
Our support guy at Epicor who was decent is Matt Taber, Technical Support Analyst
Vantage/Vista 8.0x: 1-800-426-8468 Epicor 9: 1-888-Epicor9
Tel: 952-417-5367
He seems knowledgeable, but we still have never gottn closure on it.
I know that a couple of months ago, I read one of the service patch release details where it gives the info on the fixes and "enhancements" and it said something about MRP getting altered so that unfirm jobs would not be renumbered. I cannot recall which version of the program it was for, but I suspect somewhere in the 9.05.. documentation. I thought hmmm I wonder if there is something they know about this unfirm job deletion causing deadlock errors.
Good Luck,
Hope this helps,
Nancy
We are currently on 904.506B and are getting to go live next month. We have been running in training mode and then acceptance test mode.
Back in April when we were on (I think) 9.04.506 our test database MRP which had been completing overnight in 26 minutes suddenly went up to a couple of hours and then sometimes "hanging" and never finishing at all. We have had an ongoing support call with Epicor over this since then. I am pleased to admit that we have been much more stable over the past two months, however, with much less mrp failure or significant processing time. When we go live, I'm keeeping my fingers crossed!!
In summary, we changed our processors and schedulers many times, always a diff number depending on who we spoke to. Right now, with our stable runs we are at 2 and 2. When we have troubles, Looking at our server logs, we get a "deadlocking" error and it always seems to be associated with the deletion of unfirm jobs. We never have a long run or a failed run after a stop and restart of the appserver. When we were at the height of our problems, we started toying with doing this every day prior to mrp... hopefully we don't have to do that, but..
Our support guy at Epicor who was decent is Matt Taber, Technical Support Analyst
Vantage/Vista 8.0x: 1-800-426-8468 Epicor 9: 1-888-Epicor9
Tel: 952-417-5367
He seems knowledgeable, but we still have never gottn closure on it.
I know that a couple of months ago, I read one of the service patch release details where it gives the info on the fixes and "enhancements" and it said something about MRP getting altered so that unfirm jobs would not be renumbered. I cannot recall which version of the program it was for, but I suspect somewhere in the 9.05.. documentation. I thought hmmm I wonder if there is something they know about this unfirm job deletion causing deadlock errors.
Good Luck,
Hope this helps,
Nancy