In order entry, a user is able to enter Part/Rev and Description which don’t exist in part master. This non existing part in master causes invoicing/billing issues. I have several questions on the part and customer part entries for a sales order line:
(1) Why does Epicor allow a user to input a non existing part?
(2) For an existing part in master, there is a description for each part already. What the description entry in a sales order line is used for?
(3) What the Customer part is used for?
Please help. Thank you.