Possible to make Breaking/Routing email HTML

Calvin,
You can insert HTML into your APM email:
Depending on the version you are using the setup steps might be different but… in 2.7 the setup is here:
Output Management > Recipients
(create new or open the one you are using)
The delivery method should be listed as Email, highlight & click edit.
This opens another window, there is a checkbox labeled ‘Include Cover Sheet’ enable that and click configure.
Here you can enter the default subject (with variable placeholders) and the message and there is a checkbox for ‘Send as HTML.’ If you enable that then you would put HTML in the message and it would then be sent that way.

-Rick
www.getaligned.solutions