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We need to vote for the best one. (Creating Support Ticket / Support Ticket Resolved) gets my vote. Job well done.
It’s only in the new Kinetic Version 
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@klincecum you gotta do it again, but this time do it right and hold hands. Commit for the internet points.
This Venn Diagram comes from this post, but I am glad that the last circle is no longer true - Ideas has come a long way. (Go Tim!)
The first two, though…
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Ima stick up for support lately. They’ve been responding fast and digging deep.
Plus at the Toronto Roadshow, Deb Desormaux suggested letting USERS drive opening tickets - which is a very ballsy move.
Should be interesting to see how it works out but respect.
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It’s good to hear that someone is having luck with support. I’m having the opposite lately. Been working on our upgrade since May and have had even worse support lately than normal. It’s good to know that not everyone is having the same.
Or have Jose sit down. 
He is getting old; he could probably use the break.
