Our implementation guy crammed 5 trainings down my throat in 1 month, 2 years before we went live. All recordings have expired. During implementation with that team everyone has been using the print preview, we love our PDFs for everything anyhow. However now I get regular requests to install the…

Are you thinking Network EA or Client EA on the users’ computers? I used this from EpiCare when we tested Network EA: KB0140810 - Network Edge Agent - Installing and Updating Edge Agent for Network Printing On Cloud Environments Kinetic

Install documents is in the sys Admin guide… Simply if the edge agent is installed your print button on reports should be enabled. For Cloud customers the network version allows the bridging of network printers (in printer maintenance) to be used. Hope that helps

We tested Network EA but went with Client EA as it does what the users wanted: Click on the Printer icon and select their local printers. Note: We’ve found Job Travelers MUST be previewed then printed as printing direct can cause extra blank pages between sections of the job trav.

We’ve got both…Client Edge at the user level, Network Edge to help direct traffic from some shipping-related BPMs. We’ve had some recent random issues with NEA though…restart of the network service usually gets it back flowing again. Anything similar at the client level…reboot.

That’s interesting.. are there exactly one extra blank page for every real page? or an in the middle number? You should be able to normalize the job traveler to print the same on both paths..

My gut feeling that the rdl of the traveller is not the right paper size for the printer (possible a margin wrong) , preview is going to scale the report to the right page size so it appears it prints correctly. I have also seen changing the dimensions on the network printer settings will also make…

[image] GabeFranco: That’s interesting.. are there exactly one extra blank page for every real page? or an in the middle number? You should be able to normalize the job traveler to print the same on both paths.. No it’s random depending on the data in the job, number of Ops, Mtls, etc. The …

Epicor even responded with a KB article to the ticket I submitted to recreate this issue to submit a bug report. KB0042233 - Output of print direct SSRS reports from Kinetic ERP is different than printing from a print preview

Some History on Print Preview vs Print atleast during Classic Days [image] Printing to Printer 10.1 v 10.2 - SSRS PDF Output Difference Epicor ERP 10 Does anyone know of any PDF Rendering Changes in 10.2.300. Example: MICR RDL Untouched, Unchanged - Prints misaligned in …

Printing Edge Agent (Network?)

Kinetic ERP

hkeric.wci (Haso Keric) March 3, 2026, 2:49pm 10

Some History on Print Preview vs Print atleast during Classic Days