Hello,
We had an invoice with a dollar amount of '?' make it all the way through posting and now our AR balance in the GL shows zero for year-to-date sales (not good). Does anyone know how to either remove/fix the journal or the invoice? We cannot change the invoice as it has been posted and Vantage does not have a process to change the journals (that I am aware of).
Thanks,
Jim Feetterer
J
[Non-text portions of this message have been removed]
We had an invoice with a dollar amount of '?' make it all the way through posting and now our AR balance in the GL shows zero for year-to-date sales (not good). Does anyone know how to either remove/fix the journal or the invoice? We cannot change the invoice as it has been posted and Vantage does not have a process to change the journals (that I am aware of).
Thanks,
Jim Feetterer
J
[Non-text portions of this message have been removed]