This is really a two part question and it’s coming from a place of ignorance, so forgive me if this is common knowledge.
We’ve been using Epicor since 2013 (E9 at the time), tacking on various new processes and procedures along the way. Along with varying degrees of data input quality over the years, new processes, and adding/maintaining customizations along the way, it’s become in my mind a bit of a bloated and hard to maintain mess.
We don’t have any formalized record retention policies for ERP data at this point, but I would think at some point, some data should be able to be cleaned up and purged, right? Or does it just follow me around like a ghost? With PII and ePHI becoming more and more important to properly collect, secure, and destroy, how are other companies dealing with this? It doesn’t seem like ERP is built to handle the loss of data, given it’s many reliance’s on connections to other data.
The second part of this question is regarding re-implementing.
Sometimes it sounds amazing to be able to go back to the drawing board and decide what customizations are needed (hint, it’s probably not all of them), what data can be offloaded/summarized, and start with fresh configurations and new data.
I bet this is a pipe dream, but I am curious if anyone had done that and what they can share regarding the experience.