evil plan is working. sad.
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I was going to ask, I went to an ideas link the other day and it didnât work. Did they change the link?
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seems to work.
https://epicor.ideas.aha.io/ideas?project=KIN
Iâm refering to the sad fact the latest Frideas on here roughly coinsides with the aha approval gate.
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I was just thinking yesterday that I hadnât seen a frideas thread in a while.
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idea-gate != aha-moments
It makes sense though. With the Ideas total piling up at a rate averaging 160/month versus a clearance rate around 40/month before the change, itâs the only thing that made sense. Since then, those rates are reduced to roughly 180/month incoming and 45/month clearance after customer feedback was restricted.
Honestly though it could be lots of reasons. There was/is a lot of punting by support of things that absolutely should not be on Ideas. Clears a ticket, and passes actual problems to developers even when developers say go away.
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There is no reason to continue Frideas. Epicor killed Epicor Ideas.
It takes months to get an idea approved, if itâs ever approved. You can find actual reproducible bugs and get told to create an idea. Epicor can publish incorrect documentation around an idea they implemented and called âclosedâ. And they say enter an idea to fix it. Even if the idea wasnât actually implemented. Itâs a broken system.
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They sometimes merge them into other ideas. Those links usually redirect though when they do that. They could have deleted it or moved it back to not approved.
IDK. âToo many ideasâ sounds like a poor PM solution to a poor-PM problem.
The only ideas piling up are those with votes and no PM engagement. The rest clear themselves - low interest - donât raise to engagement radar levels.
Itâs not your product backlog itâs your customer signal.
Sure there are dupes and poor quality ideas which takes work. Do the work.
Assuming they value signal, insofar as a gate helps remedy whoâs not doing the work then fine.
I bet this community was their largest referrer by far. Too bad they shut down our willingness to assist. Signal lost. 
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True. But there is a reason for Frideas. Maybe we need a category on here.
Everything old becomes new again. Feature Requests and Suggestions - Epicor User Help Forum
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That isnât why they did it. They did it to shut down the ideas and ensuing comments about Epicorâs strategy, approach, and execution around the kinetic transition. See: The boring edition. Oh wait, you canât see it because they deleted it rather than addressing legitimate customer concerns.
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Previously, the 50-vote limit seemed to be protecting the backlog instead of gathering user sentiment. Customer input has no direct effect on the backlog. Itâs just a barometer of the current and future user-base.
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They got tired of hearing âSINK RATE SINK RATE PULL UPâ
They changed the URL awhile back the new URL is https://epicor.ideas.aha.io some older threads may have URLs pointing to the old. Also if the idea is not been reviewed/approved then itâs not visible to us users.
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Thanks for clarifying that for me Randy, I havenât had time to figure it out.
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Iâve read this âSadeasâ thread, and I want to give you a straight answer about whatâs actually going on with Epicor Ideas and the old âFrideasâ posts.
First off, yes, we changed the visibility policy on new ideas. The reason was simple⌠we had a few bad actors posting things that didnât belong there â spam, off-topic, or inappropriate content. To keep the site clean and focused, we made it so new ideas get reviewed before they appear publicly.
That said, this isnât a black hole. Nearly 100% of new ideas are approved within a few hours, and definitely within 24 hours. So while you might see a short delay, thatâs just moderation doing its job, not anyone trying to silence anyone.
About âFrideasâ
For years, âFrideasâ was a great community tradition. Every Friday, someone would kick off a thread and people would jump in with their favorite ideas for others to vote on.
Lately, those threads havenât been getting created⌠and honestly, weâve noticed. Those posts helped surface a lot of great suggestions, so Iâd really like to see that tradition come back. If someone in the community wants to restart it, youâll have our full support.
Is Epicor Ideas Dead? Nope.
Despite what a few folks have said, the numbers tell a very different story. On the Kinetic side alone, weâre seeing over 100 new ideas every month, and more than 1,000 votes per month⌠and that number keeps growing. Kinetic has by far the biggest engagement with Epicor Ideas with 46% of the votes (over 13000 of the over 28000 votes) submitted company wide. If you include Kinetic, Ice, and the UX platform, we have over 18600 votes (65%) in the past year. We owe all that to this great Kinetic User Community that is very engaged.
That doesnât look dead to me, it looks like customers are still engaged and still want to influence where we go.
Now yes, we close about 100 to 150 ideas per year, representing roughly 3,000 to 4,000 total votes. Given the scale of submissions, thatâs about 8â10% closure, which is realistic for the size and complexity of what we build. Itâs not every idea, but itâs significant progress.
Bottom line
The Epicor Ideas system is very much alive. Weâre still reading every post, moderating quickly, merging duplicate ideas and tracking votes and trends constantly.
I really appreciate everyone who continues to contribute ideas and discussion, and I want to keep that momentum going.
If you have ideas to improve the process⌠like ways to promote ideas or streamline duplicates⌠Iâm all ears. Letâs work together to make this better. Thanks for keeping the conversation going
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The reason why it stopped is because with the new Ideas approval process none of the ideas shared could get voted on right away so it became a bit of a futile effort to say vote for my idea <link> not workingâŚ
I understand what you guys did and why but it has essentially killed the enthusiasm it is very similar to when we had a limit on votes. You guys finally fixed that after a long battle but now it is kneecaped by a barrier to entry that takes sometimes days to get an approval.
Not saying is your fault but thatâs why that initiative died on the community. We can try to revive it but it would be hard to do that if we canât vote on each-otherâs ideas readily. There are right now ideas that havneât been approved since August.
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I agree with Jose. He and I started Frideas once the vote limit was lifted. But like the vote limit, moderation is creating too much friction. Frideas was a way to encourage more ideas, but people canât vote for whatâs not available. As one of the biggest supporters of Epicor Ideas, even I am discouraged and burnt out.
Maybe the community needs to do more work here on the forum to develop ideas before they are submitted to the portal. 
We can propose them in the deprecated Feature Requests and Suggestions category, vet them, and once we have some consensus, submit them to the portal. It could help detect duplicates and summarize many views in a single idea. This would take the burden off of Epicor and still allow users to organically grow ideas with active participation.
As far as bad actors go, Epicor Ideas is not an open portal. We must log in to submit ideas. If necessary, give bad actors a warning or two and then inactivate them for a period of time if they violate the terms of usage.
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Thatâs a great idea, moderate, warn, suspend, etc.
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