Service Connect

Yahoo Archive
21
So you have Service connect installed on a separate server.

Are the Web services installed on the vantage server or the service
connect server?



i.e. where do your web methods point to?

Do you have WSE 3 installed on that server?



If you run IIS you should be able to identify the virtual directory used
and hence where the dll's are located.

You could then extract from the MfgSrvsPckg.zip the updated files if you
cant get WSE 3 and hence WS configuration working.





From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of wamitch1012
Sent: 19 August 2008 11:44
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Service Connect



Already tried that...

If I do it on the Vantage server it process without an error, yet
when I go to do a workflow it again flags up the version mismatch.
The documentation tells you to copy the web services directory from
the Vantage server to the Service Connect server - but doesn't tell
you precisely where - so I copied it to Program Files\Epicor Service
Connect. Running ws-config from there gives me "Microsoft Web
Services Enhancements 3.0 does not seem to be installed. Cannot
continue". I believe this is related to a 64 bit windows server
issue, however the server this is running on is 2003 32 bit.

WAM

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Stephen Edginton" <stephene@...>
wrote:
>
> You will have to update the webservices
>
> Use WS-Configuration to update them.
>
>
>
> Regards,
>
> Stephen
>
>
>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
> Of wamitch1012
> Sent: 19 August 2008 11:16
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Service Connect
>
>
>
> Is there anyone out there who has experience of Service Connect and
can
> advise on a small problem I'm having using it following on from
> applying the 405 Service Pack ?
> The service pack was successfully applied to the Vantage Server,
> however when I started running data imports using Service Connect
the
> Service Connect admin console started reporting errors - Version
> mismatch between client (404) and server (405) - and nothing is
> imported.
> I have checked IIS and its running the .net framework 2.0.
> To say the documentation on this service pack is ambiguous on the
> subject of Service Connect is putting it very mildly.
> I'm aware that theres a patch for this service pack but I'd prefer
to
> get everything up to the same level before applying it.
>
> Thanks in advance for any/all helpful suggestions.
>
> WAM
>
>
>
> [Non-text portions of this message have been removed]
>





[Non-text portions of this message have been removed]
22
Yes, Service Connect and Vantage are installed on separate win 2003
servers and WSE3 is installed on the Service Connect machine.
The web services are installed on the Vantage server but the service
pack documentation advised copying them on to the Service Connect
server for some reason.
I've just tried reinstalling again and its still failing so I may try
having a look in that zip file next.
Thanks
WAM

--- In vantage@yahoogroups.com, "Stephen Edginton" <stephene@...>
wrote:
>
> So you have Service connect installed on a separate server.
>
> Are the Web services installed on the vantage server or the service
> connect server?
>
>
>
> i.e. where do your web methods point to?
>
> Do you have WSE 3 installed on that server?
>
>
>
> If you run IIS you should be able to identify the virtual directory
used
> and hence where the dll's are located.
>
> You could then extract from the MfgSrvsPckg.zip the updated files
if you
> cant get WSE 3 and hence WS configuration working.
>
>
>
>
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
Behalf
> Of wamitch1012
> Sent: 19 August 2008 11:44
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: Service Connect
>
>
>
> Already tried that...
>
> If I do it on the Vantage server it process without an error, yet
> when I go to do a workflow it again flags up the version mismatch.
> The documentation tells you to copy the web services directory from
> the Vantage server to the Service Connect server - but doesn't tell
> you precisely where - so I copied it to Program Files\Epicor
Service
> Connect. Running ws-config from there gives me "Microsoft Web
> Services Enhancements 3.0 does not seem to be installed. Cannot
> continue". I believe this is related to a 64 bit windows server
> issue, however the server this is running on is 2003 32 bit.
>
> WAM
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
> "Stephen Edginton" <stephene@>
> wrote:
> >
> > You will have to update the webservices
> >
> > Use WS-Configuration to update them.
> >
> >
> >
> > Regards,
> >
> > Stephen
> >
> >
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com> ] On
> Behalf
> > Of wamitch1012
> > Sent: 19 August 2008 11:16
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] Service Connect
> >
> >
> >
> > Is there anyone out there who has experience of Service Connect
and
> can
> > advise on a small problem I'm having using it following on from
> > applying the 405 Service Pack ?
> > The service pack was successfully applied to the Vantage Server,
> > however when I started running data imports using Service Connect
> the
> > Service Connect admin console started reporting errors - Version
> > mismatch between client (404) and server (405) - and nothing is
> > imported.
> > I have checked IIS and its running the .net framework 2.0.
> > To say the documentation on this service pack is ambiguous on the
> > subject of Service Connect is putting it very mildly.
> > I'm aware that theres a patch for this service pack but I'd
prefer
> to
> > get everything up to the same level before applying it.
> >
> > Thanks in advance for any/all helpful suggestions.
> >
> > WAM
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
23
I am running Service Connect on 8.03.405a. There should be no need to copy anything from the Vantage Server to the Service Connect folder. This is the method that I used when I upgraded.


1. Installed 8.03.405a Vantage service Pack.

2. Updated Web Services on the Vantage Server using WSConfig.

3. Re-imported Web References on the Service Connect server.

There should not be any other necessary procedures. We also have Service Connect on a different server than Vantage.


From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of wamitch1012
Sent: Tuesday, August 19, 2008 7:49 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Service Connect


Yes, Service Connect and Vantage are installed on separate win 2003
servers and WSE3 is installed on the Service Connect machine.
The web services are installed on the Vantage server but the service
pack documentation advised copying them on to the Service Connect
server for some reason.
I've just tried reinstalling again and its still failing so I may try
having a look in that zip file next.
Thanks
WAM

--- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>, "Stephen Edginton" <stephene@...>
wrote:
>
> So you have Service connect installed on a separate server.
>
> Are the Web services installed on the vantage server or the service
> connect server?
>
>
>
> i.e. where do your web methods point to?
>
> Do you have WSE 3 installed on that server?
>
>
>
> If you run IIS you should be able to identify the virtual directory
used
> and hence where the dll's are located.
>
> You could then extract from the MfgSrvsPckg.zip the updated files
if you
> cant get WSE 3 and hence WS configuration working.
>
>
>
>
>
> From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>] On
Behalf
> Of wamitch1012
> Sent: 19 August 2008 11:44
> To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Re: Service Connect
>
>
>
> Already tried that...
>
> If I do it on the Vantage server it process without an error, yet
> when I go to do a workflow it again flags up the version mismatch.
> The documentation tells you to copy the web services directory from
> the Vantage server to the Service Connect server - but doesn't tell
> you precisely where - so I copied it to Program Files\Epicor
Service
> Connect. Running ws-config from there gives me "Microsoft Web
> Services Enhancements 3.0 does not seem to be installed. Cannot
> continue". I believe this is related to a 64 bit windows server
> issue, however the server this is running on is 2003 32 bit.
>
> WAM
>
> --- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> <mailto:vantage%40yahoogroups.com> ,
> "Stephen Edginton" <stephene@>
> wrote:
> >
> > You will have to update the webservices
> >
> > Use WS-Configuration to update them.
> >
> >
> >
> > Regards,
> >
> > Stephen
> >
> >
> >
> > From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> <mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> <mailto:vantage%
40yahoogroups.com> ] On
> Behalf
> > Of wamitch1012
> > Sent: 19 August 2008 11:16
> > To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> <mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] Service Connect
> >
> >
> >
> > Is there anyone out there who has experience of Service Connect
and
> can
> > advise on a small problem I'm having using it following on from
> > applying the 405 Service Pack ?
> > The service pack was successfully applied to the Vantage Server,
> > however when I started running data imports using Service Connect
> the
> > Service Connect admin console started reporting errors - Version
> > mismatch between client (404) and server (405) - and nothing is
> > imported.
> > I have checked IIS and its running the .net framework 2.0.
> > To say the documentation on this service pack is ambiguous on the
> > subject of Service Connect is putting it very mildly.
> > I'm aware that theres a patch for this service pack but I'd
prefer
> to
> > get everything up to the same level before applying it.
> >
> > Thanks in advance for any/all helpful suggestions.
> >
> > WAM
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>


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[Non-text portions of this message have been removed]
24
Our company is contemplating purchasing this module and we were
wondering what types of ways are other companies using it? Do you find
it to be a helpful tool? Is it easy to work with and setup?



Any information is appreciated.



Regards,



Lori Gustafson

Information Resources

Precision, Inc.

763-852-6718





[Non-text portions of this message have been removed]
25
We use Service Connect to capture and process Sales Orders from our web site. We also use it for other various, less detailed, process. We have also used it to do mass updates to tables for various things; buyer code changes based on vendor, etc.

I would not say that SC is easy to set up or learn. It is not that bad to work with once you have learned it though. I would not attempt to learn it on my own. I have been a programmer for well over 20 years and I found it well worth the cost of having the consultant come in a teach me how to use it. I could have learned it on my own but it would have taken me a lot longer than 3 days. The consultant only covers the basics but it is just enough to get you started in the right direction.

Charles Carden
IT Manager
Manitex, Inc.
Georgetown, Texas
----- Original Message -----
From: Lori Gustafson
To: vantage@yahoogroups.com
Sent: Friday, December 12, 2008 11:05 AM
Subject: [Vantage] Service Connect


Our company is contemplating purchasing this module and we were
wondering what types of ways are other companies using it? Do you find
it to be a helpful tool? Is it easy to work with and setup?

Any information is appreciated.

Regards,

Lori Gustafson

Information Resources

Precision, Inc.

763-852-6718

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
26
The learning curve is sharp. The flexibility and usefulness are there.
Finding someone to develop, manage and modify Service Connect workflows
is another story.

We have it and I hate it. Plus, it's not very fast.

It *is* accurate, however.

If you are a SQL customer, you can do everything Service Connect can do
plus more and within an environment that is more familiar to the IT
industry. Meaning, finding a SQL developer/admin is MUCH easier than
finding his/her equivalent in the Service Connect world.

I don't like it.

The only reason we have Service Connect is due to our bolt-on PLM
offering from Epicor. PLM uses *both* MS BizTalk *and* Service Connect.
PITA Yet, both the PLM database and our Vantage database are SQL. I
guess it made too much sense to sync the database and bidirectionally
transfer data via native SQL. :-/

So now, when I create a PLM part in Vantage SQL, it gets exported to XML
via Service Connect and MS BizTalk imports the XML in to the PLM SQL
database.



Vic


-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Lori Gustafson
Sent: Friday, December 12, 2008 12:06 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Service Connect

Our company is contemplating purchasing this module and we were
wondering what types of ways are other companies using it? Do you find
it to be a helpful tool? Is it easy to work with and setup?



Any information is appreciated.



Regards,



Lori Gustafson

Information Resources

Precision, Inc.

763-852-6718





[Non-text portions of this message have been removed]


------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
27
Lori,

I use ServiceConnect quite a bit, and have to say its the one thing
that does indeed live up to the pre-sales hype. In fact, I would
struggle to be without it.

Typically its going to allow you to programmatically access the
underlying webservices ( or business logic objects ) that actually
make Vantage tick. This is not so much about interfering with their
functionality, but instead its going to allow you to automate
operations ( or groups of operations ) within Vantage. Typically
ServiceConnect "programs" are written as visual work-flows via the
workflow designer. This makes it fairly straight-forward once you get
the hang of it ( however see the catch below! )

I use S/C for a variety of tasks, typically associated with the
loading of data into say the MPF, and making mass changes to existing
data once it has been loaded. So, if we want to change the MRP rules
for 1,000 parts, then I can write a workflow to do this. Try doing
that by hand!! I could also use it to create sales orders from an
Excel spreadsheet sent by a customer. Really the list is endless as
you have access to just about every webservice...

Again I would stress that I would struggle to be without it.

However, now for the catch. Unless you have a good IT dept. you are
going to struggle as writing the workflows is flawed because Epicor
do not actually tell you how the webservices interface to the outside
world. I read the book ( but this also doesn't give you the critical
data ), and then ended up having to fork out for training with the
clever guy from Epicor. It was worth it, as I know have a good idea
of what to do, and my work-flows mostly work! There is still some
black art stuff to it at times, and typically once you get a workflow
working its best to quit while you are ahead and leave it alone. It
will frustrate the heck out of you to start with, but if you stick
with it, its worth it.

ServiceConnect is very useful, and I know that over time we will make
more and more use of it...

Good Luck!

Nick



--- In vantage@yahoogroups.com, "Lori Gustafson" <lori.gustafson@...>
wrote:
>
> Our company is contemplating purchasing this module and we were
> wondering what types of ways are other companies using it? Do you
find
> it to be a helpful tool? Is it easy to work with and setup?
>
>
>
> Any information is appreciated.
>
>
>
> Regards,
>
>
>
> Lori Gustafson
>
> Information Resources
>
> Precision, Inc.
>
> 763-852-6718
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
28
We have Service Connect in use with Vantage 8.03.405a, to process EDI
between Vantage and our EDI Translator from Sterling Commerce
(Gentran). It works well, but was somewhat complex and expensive to
get everything setup and working. I know other companies who also do
the same for EDI and Vantage.

We also used Service Connect during implementation to populate a
sizeable volume of Customer and ShipTo data....again, worked well,
once the workflows were hammered-out.

Gary


--- In vantage@yahoogroups.com, "Lori Gustafson" <lori.gustafson@...>
wrote:
>
> Our company is contemplating purchasing this module and we were
> wondering what types of ways are other companies using it? Do you find
> it to be a helpful tool? Is it easy to work with and setup?
>
>
>
> Any information is appreciated.
>
>
>
> Regards,
>
>
>
> Lori Gustafson
>
> Information Resources
>
> Precision, Inc.
>
> 763-852-6718
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
29
We don't use it for EDI, but otherwise dito. We purchased another
company, and we used service connect to populate their parts,
customers, and vendors in the system. We use it to populate annual
budgets, manage mass changes to parts, and are looking at using it to
integrate with some external tools (ADP, and Primavera Scheduling).

I only have a couple of complaints. It has a memory leak which
prevents you from being able to manipulate very large data sets
without breaking the data up in chunks. The biggest issue for me has
been the number of small nuances that are undocumented. Doing the
basic tasks is fairly straightforward, but adding any complexity to
the scripts takes a lot of research and trial and error.

Craig

--- In vantage@yahoogroups.com, "Gary Franks" <garyfr2003@...> wrote:
>
> We have Service Connect in use with Vantage 8.03.405a, to process
EDI
> between Vantage and our EDI Translator from Sterling Commerce
> (Gentran). It works well, but was somewhat complex and expensive to
> get everything setup and working. I know other companies who also
do
> the same for EDI and Vantage.
>
> We also used Service Connect during implementation to populate a
> sizeable volume of Customer and ShipTo data....again, worked well,
> once the workflows were hammered-out.
>
> Gary
>
>
> --- In vantage@yahoogroups.com, "Lori Gustafson" <lori.gustafson@>
> wrote:
> >
> > Our company is contemplating purchasing this module and we were
> > wondering what types of ways are other companies using it? Do
you find
> > it to be a helpful tool? Is it easy to work with and setup?
> >
> >
> >
> > Any information is appreciated.
> >
> >
> >
> > Regards,
> >
> >
> >
> > Lori Gustafson
> >
> > Information Resources
> >
> > Precision, Inc.
> >
> > 763-852-6718
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
30
*nods*



I'd agree with this. ServiceConnect is a little painful to work with
as there are some nuances that can trip you up. I'd say that's true of
Vantage in general. J



-bws



--

Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix /
Picometrix

bspolarich@... ~ 734-864-5618 ~
www.advancedphotonix.com



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Craig Weiss
Sent: Monday, December 15, 2008 9:30 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Service Connect



We don't use it for EDI, but otherwise dito. We purchased another
company, and we used service connect to populate their parts,
customers, and vendors in the system. We use it to populate annual
budgets, manage mass changes to parts, and are looking at using it to
integrate with some external tools (ADP, and Primavera Scheduling).

I only have a couple of complaints. It has a memory leak which
prevents you from being able to manipulate very large data sets
without breaking the data up in chunks. The biggest issue for me has
been the number of small nuances that are undocumented. Doing the
basic tasks is fairly straightforward, but adding any complexity to
the scripts takes a lot of research and trial and error.

.


<http://geo.yahoo.com/serv?s=97359714/grpId=20369/grpspId=1705007181/msg
Id=72020/stime=1229351429/nc1=3848644/nc2=3848584/nc3=5202322>




[Non-text portions of this message have been removed]
31
Hi Charles,
We have not yet purchased the module but are considering it for the
exact same purpose. Is there a background process that can be run to
automatically pick up the orders or do you manually have to invoke
the import process?

Thanks
Kersten

--- In vantage@yahoogroups.com, "Charles Carden" <shadowcar1449@...>
wrote:
>
> We use Service Connect to capture and process Sales Orders from our
web site. We also use it for other various, less detailed, process.
We have also used it to do mass updates to tables for various things;
buyer code changes based on vendor, etc.
>
> I would not say that SC is easy to set up or learn. It is not that
bad to work with once you have learned it though. I would not
attempt to learn it on my own. I have been a programmer for well
over 20 years and I found it well worth the cost of having the
consultant come in a teach me how to use it. I could have learned it
on my own but it would have taken me a lot longer than 3 days. The
consultant only covers the basics but it is just enough to get you
started in the right direction.
>
> Charles Carden
> IT Manager
> Manitex, Inc.
> Georgetown, Texas
> ----- Original Message -----
> From: Lori Gustafson
> To: vantage@yahoogroups.com
> Sent: Friday, December 12, 2008 11:05 AM
> Subject: [Vantage] Service Connect
>
>
> Our company is contemplating purchasing this module and we were
> wondering what types of ways are other companies using it? Do you
find
> it to be a helpful tool? Is it easy to work with and setup?
>
> Any information is appreciated.
>
> Regards,
>
> Lori Gustafson
>
> Information Resources
>
> Precision, Inc.
>
> 763-852-6718
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
32
SC supports a number of different "input channels" or "listeners":



File - Watches a directory for files, which are processed and deleted
from the input directory.

FTP - Periodically scans an FTP directory similarly to the File
channel.

IBM, Sonic and MS Message Queuing - You can post messages to message
queues from other apps and pick them up here.

POP3 - You can process e-mail messages as input.



You can also post data to these channels as output/speakers, plus COM,
HTTP and SMTP channels, so there is a *lot* of flexibility here.



-bws



--

Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix /
Picometrix

bspolarich@... ~ 734-864-5618 ~
www.advancedphotonix.com



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of kam4085
Sent: Friday, December 19, 2008 3:13 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Service Connect



Hi Charles,
We have not yet purchased the module but are considering it for the
exact same purpose. Is there a background process that can be run to
automatically pick up the orders or do you manually have to invoke
the import process?



.


<http://geo.yahoo.com/serv?s=97359714/grpId=20369/grpspId=1705007181/msg
Id=72277/stime=1229717597/nc1=3848641/nc2=3848584/nc3=5191955>




[Non-text portions of this message have been removed]
33
Kersten,

It is all done automatically with background processes (Input Channels). Our channel monitors an FTP site that the files are dropped into once the customer has placed an order. The input channel is monitored based on a predefined schedule rather that 24/7. IT is handled this way because it does not require any outside access into our system. Other processes (channels) automatically occur that notify the customer as well as the sales department that the order has been received. There aren't any manual processes that need to occur other than maybe after accounting cancels an order because the customer is on credit hold at which time the sales department must notify the customer to help in alleviating the problem.

You would be pleased with the ability SC provides you in automating the processes. The only processes we were not able to automate was the printing of the SOA and the picklist. It seems that SC is not able to trigger Crystal Reports. It has been reported to support but it does not appear there is going to be a resolution for that one.

Charles Carden
IT Manager
Manitex, Inc.
Georgetown, Texas
----- Original Message -----
From: kam4085
To: vantage@yahoogroups.com
Sent: Friday, December 19, 2008 2:13 PM
Subject: [Vantage] Re: Service Connect


Hi Charles,
We have not yet purchased the module but are considering it for the
exact same purpose. Is there a background process that can be run to
automatically pick up the orders or do you manually have to invoke
the import process?

Thanks
Kersten

--- In vantage@yahoogroups.com, "Charles Carden" <shadowcar1449@...>
wrote:
>
> We use Service Connect to capture and process Sales Orders from our
web site. We also use it for other various, less detailed, process.
We have also used it to do mass updates to tables for various things;
buyer code changes based on vendor, etc.
>
> I would not say that SC is easy to set up or learn. It is not that
bad to work with once you have learned it though. I would not
attempt to learn it on my own. I have been a programmer for well
over 20 years and I found it well worth the cost of having the
consultant come in a teach me how to use it. I could have learned it
on my own but it would have taken me a lot longer than 3 days. The
consultant only covers the basics but it is just enough to get you
started in the right direction.
>
> Charles Carden
> IT Manager
> Manitex, Inc.
> Georgetown, Texas
> ----- Original Message -----
> From: Lori Gustafson
> To: vantage@yahoogroups.com
> Sent: Friday, December 12, 2008 11:05 AM
> Subject: [Vantage] Service Connect
>
>
> Our company is contemplating purchasing this module and we were
> wondering what types of ways are other companies using it? Do you
find
> it to be a helpful tool? Is it easy to work with and setup?
>
> Any information is appreciated.
>
> Regards,
>
> Lori Gustafson
>
> Information Resources
>
> Precision, Inc.
>
> 763-852-6718
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
> [Non-text portions of this message have been removed]
>





[Non-text portions of this message have been removed]
34
Charles,

Does SC support triggering an export of a specified BAQ result dataset (csv prefered by xml OK)?

Frankly, I would find that to be a much more useful feature than a trigger of a Crystal report.

Rob

--- On Sun, 12/21/08, Charles Carden <shadowcar1449@...> wrote:
From: Charles Carden <shadowcar1449@...>
Subject: Re: [Vantage] Re: Service Connect
To: vantage@yahoogroups.com
Date: Sunday, December 21, 2008, 9:40 PM











Kersten,



It is all done automatically with background processes (Input Channels). Our channel monitors an FTP site that the files are dropped into once the customer has placed an order. The input channel is monitored based on a predefined schedule rather that 24/7. IT is handled this way because it does not require any outside access into our system. Other processes (channels) automatically occur that notify the customer as well as the sales department that the order has been received. There aren't any manual processes that need to occur other than maybe after accounting cancels an order because the customer is on credit hold at which time the sales department must notify the customer to help in alleviating the problem.



You would be pleased with the ability SC provides you in automating the processes. The only processes we were not able to automate was the printing of the SOA and the picklist. It seems that SC is not able to trigger Crystal Reports. It has been reported to support but it does not appear there is going to be a resolution for that one.



Charles Carden

IT Manager

Manitex, Inc.

Georgetown, Texas

----- Original Message -----

From: kam4085

To: vantage@yahoogroups .com

Sent: Friday, December 19, 2008 2:13 PM

Subject: [Vantage] Re: Service Connect



Hi Charles,

We have not yet purchased the module but are considering it for the

exact same purpose. Is there a background process that can be run to

automatically pick up the orders or do you manually have to invoke

the import process?



Thanks

Kersten



--- In vantage@yahoogroups .com, "Charles Carden" <shadowcar1449@ ...>

wrote:

>

> We use Service Connect to capture and process Sales Orders from our

web site. We also use it for other various, less detailed, process.

We have also used it to do mass updates to tables for various things;

buyer code changes based on vendor, etc.

>

> I would not say that SC is easy to set up or learn. It is not that

bad to work with once you have learned it though. I would not

attempt to learn it on my own. I have been a programmer for well

over 20 years and I found it well worth the cost of having the

consultant come in a teach me how to use it. I could have learned it

on my own but it would have taken me a lot longer than 3 days. The

consultant only covers the basics but it is just enough to get you

started in the right direction.

>

> Charles Carden

> IT Manager

> Manitex, Inc.

> Georgetown, Texas

> ----- Original Message -----

> From: Lori Gustafson

> To: vantage@yahoogroups .com

> Sent: Friday, December 12, :05 AM

> Subject: [Vantage] Service Connect

>

>

> Our company is contemplating purchasing this module and we were

> wondering what types of ways are other companies using it? Do you

find

> it to be a helpful tool? Is it easy to work with and setup?

>

> Any information is appreciated.

>

> Regards,

>

> Lori Gustafson

>

> Information Resources

>

> Precision, Inc.

>

>

>

> [Non-text portions of this message have been removed]

>

>

>

>

>

> [Non-text portions of this message have been removed]

>



[Non-text portions of this message have been removed]
35
Does service connect keep your workflows in it's database?



~Charlie





[Non-text portions of this message have been removed]
36
I'm starting to think they aren't which is crazy cuz where would they
be?!?!?!?!?!?



~Charlie

_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Charlie Wilson
Sent: Monday, April 27, 2009 4:24 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Service Connect








Does service connect keep your workflows in it's database?

~Charlie

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
37
AFAIK the individual conversions are stored as xml files within a folder that has the name of your workflow - the actual connections might be stored in the db - never looked too hard to verify.


--- In vantage@yahoogroups.com, "Charlie Wilson" <foamdesigncsw@...> wrote:
>
> I'm starting to think they aren't which is crazy cuz where would they
> be?!?!?!?!?!?
>
>
>
> ~Charlie
>
> _____
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
> Charlie Wilson
> Sent: Monday, April 27, 2009 4:24 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Service Connect
>
>
>
>
>
>
>
>
> Does service connect keep your workflows in it's database?
>
> ~Charlie
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
38
The 'configuration state' of Service Connect is kept both within the MSSQL database it uses, as well as within IIS via the 'Schemas' virtual directory, which on my system points to 'C:\Program Files\Epicor Service Connect\SCS'. In addition, all of the XSLT files are stored in the filesystem under:

C:\Program Files\Epicor Service Connect\System\Services\DES\

Basically you'd want to back up the database, the 'Epicor Service Connect' directory in the filesystem, the Inetpub directory for IIS, and the IIS metabase to backup Service Connect state.

Backing up the system from the SC admin tool (right-click on the Connectivity node and select Backup) backs up everything related to the workflow state, including the dependent web services, XSLT, XSD, etc.

-bws

--
Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix / Picometrix
    bspolarich@... ~ 734-864-5618 ~ www.advancedphotonix.com


-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of bw2868bond
Sent: Monday, April 27, 2009 8:10 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Service Connect

AFAIK the individual conversions are stored as xml files within a folder that has the name of your workflow - the actual connections might be stored in the db - never looked too hard to verify.


--- In vantage@yahoogroups.com, "Charlie Wilson" <foamdesigncsw@...> wrote:
>
> I'm starting to think they aren't which is crazy cuz where would they
> be?!?!?!?!?!?
>
>
>
> ~Charlie
>
> _____
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
> Charlie Wilson
> Sent: Monday, April 27, 2009 4:24 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Service Connect
>
>
>
>
>
>
>
>
> Does service connect keep your workflows in it's database?
>
> ~Charlie
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
> [Non-text portions of this message have been removed]
>




------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
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39
This morning, I tried to do something that was discussed in that great
ServiceConnect WebEx. I tried to clear data from a field using the
[Delete] tag. I had a Ship To update, and wanted to clear a field. In
Excel, I entered [Delete] in that particular column, but when I looked
at the Ship To afterwards, that field in Vantage actually shows
[Delete]. Did I do it wrong?



Matt Caldwell
Technical Support Analyst

KERUSSO
P.O. Box 32
Berryville, AR 72616
Phone: 800-424-0943 Ext. 295 or 870-480-4530
Fax: 870-423-3568
Web Site: http://www.kerusso.com
******************************************************************
CONFIDENTIALITY STATEMENT:
This message, from Kerusso Inc., contains information
which is privileged and confidential and is solely for the use of
the intended recipient. If you are not the intended recipient, be
aware that any review, disclosure, copying, distribution, or use
of the contents of this message is strictly prohibited. If you have
received this in error, please destroy it and notify us immediately
at: 800-424-0943
******************************************************************





[Non-text portions of this message have been removed]
40
I have always used the method called out in the Web Services Developers Guide (page 33 ?)

Clear the field (colName)
on the RowMod use [Clear=colName]

where colName is the field you are clearing. Multiple colNames can be specified seperated by commas

bw

--- In vantage@yahoogroups.com, "Matt Caldwell" <matt@...> wrote:
>
> This morning, I tried to do something that was discussed in that great
> ServiceConnect WebEx. I tried to clear data from a field using the
> [Delete] tag. I had a Ship To update, and wanted to clear a field. In
> Excel, I entered [Delete] in that particular column, but when I looked
> at the Ship To afterwards, that field in Vantage actually shows
> [Delete]. Did I do it wrong?
>
>
>
> Matt Caldwell
> Technical Support Analyst
>
> KERUSSO
> P.O. Box 32
> Berryville, AR 72616
> Phone: 800-424-0943 Ext. 295 or 870-480-4530
> Fax: 870-423-3568
> Web Site: http://www.kerusso.com
> ******************************************************************
> CONFIDENTIALITY STATEMENT:
> This message, from Kerusso Inc., contains information
> which is privileged and confidential and is solely for the use of
> the intended recipient. If you are not the intended recipient, be
> aware that any review, disclosure, copying, distribution, or use
> of the contents of this message is strictly prohibited. If you have
> received this in error, please destroy it and notify us immediately
> at: 800-424-0943
> ******************************************************************
>
>
>
>
>
> [Non-text portions of this message have been removed]
>