Service Connect

system · June 26, 2013, 2:58pm

> What other helpful processes has anyone done with service connect?

I have used it for:

- basic/intermediate data import before the Data Management Tool was available (this is a pretty slow process)
- Indirect labor entry for holiday time on large number of employees (saves hundreds of entries for each holiday)
- EDI import routine (V8 uses a provided workflow for this)
- AP CSV import routines for bank rec

This was all V8 stuff. E9 has enhanced some of these processes. For example, now it offers a better labor entry solution. The DMT tool has replaced the data import functionality and the EDI import workflow has been re-written as an object.

Ross

system · June 26, 2013, 4:35pm

We have used it to:

* Import Quotes from our external quoting system
* Import Jobs from our custom engineering group

We are currently working on:

* Automatically serializing jobs
* Doing automatic serial matching (we always have Qty 1 jobs)
* Automatically clocking out users when they clock out of our Kronos timekeeper system

--- In vantage@yahoogroups.com, "mattcald_73" <matt@...> wrote:
>
> WE use Service Connect for:
> Sales order imports
> Mass customer, Ship To, and Part updates
> Create RMA's from a csv file
> Import EDI orders via an XML file from our VAN
> Mass part adjustments
> Mass part transfers
> Create new parts
> Create new internal part cross references
>
> I/we use it quite a bit...
>
> --Matt Caldwell
>
> --- In vantage@yahoogroups.com, Marco Vissuet <mvissuet@> wrote:
> >
> > For now we are thinking of using it for:
> >
> > Have our suppliers load a csv files with all of their promise dates to our POs to our ftp site. Then have service connect read that file and automatically load promise dates and comments to each PO.
> > We have over 2,000 PO releases open at any given time.
> >
> >
> > When a new blue print (or other document) is received from the customer, we save those in a specific folder in our server based on part number. We want service connect to notify us when a new drawing is added to the server, where the revision does not match the partrev.revisionnum field for the approved revision for that part number. Also automatically email our vendors that need that document, the latest revision.
> >
> >
> >
> > What other helpful processes has anyone done with service connect?
> >
> >
> >
> >
> > Marco Vissuet
> > Systems Engineer
> > Pacific Contours Corporation
> > Cell (619)507-2311
> > Anaheim Office (714) 693-1260
> > San Diego Office (619)670-3900
> > Fax (714) 693-1252
> > mvissuet@<mailto:marcov@>
> > http://www.pacificcontours.com/
> >
> > "The information contained herein may be subject to the International Traffic in Arms Regulations (ITAR) Warning: - This document contains data whose export is restricted by the Arms Export Control Act (Title 22, U.S.C., Sec 2751, et seq.) as amended, or the Export Administration Act (Title 50, U.S.C., App 2401 et seq.) as amended. Violations of these export laws are subject to severe criminal and civil penalties. Disseminate in accordance with provisions of DoD Directive 5230.25.
> >
> > From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of rossh777
> > Sent: Wednesday, June 26, 2013 11:16 AM
> > To: vantage@yahoogroups.com
> > Subject: [Vantage] Re: Service Connect
> >
> >
> >
> >
> > What are you planning to do with it?
> >
> > Service connect is basically a workflow tool that allows you to stitch together business logic in a series of I/O to create custom solutions.
> >
> > Pros: useful for processing repetitive data entry routines, importing/exporting data, integrating data with other products
> >
> > Cons: steep learning curve/fairly complex, little documentation, cumbersome task monitor and error processing, not very user-friendly, the educational resources are really light (you will have to dig in and make it happen, or hire someone)
> >
> > I know a number of people who purchased it and never use it. Mostly because of the items I listed in the Cons.
> >
> > However, if you can get through the complexity of it, and understand the business logic / method implementation AND XML piece of it, it can be quite useful and powerful. It has been a useful tool for me.
> >
> > A final note: there are often other ways to accomplish the same thing instead of using Service Connect. You can use the DMT solution for data updates, or advanced BPM's, customizations, etc.
> >
> > HTH,
> > Ross
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>

system · June 27, 2013, 9:55am

I use service connect to manage Vic's stored SQL procedures..

Rob Bucek
Production Control Manager
PH: (715) 284-5376 ext 311
Mobile: (715)896-4832
FAX: (715)284-4084
[cid:1.234354861@...]<http://www.dsmfg.com/>
(Click the logo to view our site)<http://www.dsmfg.com/>

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Vic Drecchio
Sent: Wednesday, June 26, 2013 1:13 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Service Connect

Chris said it all perfectly.

I'd like to underscore his "time to dedicate" comment. It's unlike any
other programming interface I've seen in my career. It's a powerful tool
and with that comes a steep learning curve.

I never did learn it just because of that learning curve; it humbles you.
I've been told that folks without much programming knowledge pick it up
easier than others who may have extensive coding in their background.

I have ultimately abandoned SC and carefully wrote SQL stored proc's and
triggers to do what I needed Service Connect to do. I've been using SQL
varieties for 20+ years, so it's like riding a bike for me. To me, Service
Connect is like landing the space shuttle with one arm tied behind your back
while someone sprays salt water in your eyes and shouts Russian expletives
at you.

From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>] On Behalf Of
Marsch, Chris
Sent: Wednesday, June 26, 2013 2:00 PM
To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] Service Connect

It is best if it is on a dedicated server for resource purposes. It is great
for complex imports, data and process automation and for integrating 3rd
party products. It is great for exporting data as well. The cons are it
takes a while to learn the product. To use it you really need to know the
tables, fields, and the business objects and methods. You also have to have
to learn how to read trace files. Service Connect is a great tool as long as
you have the time to dedicate to developing the workflows and learning the
product.

Christopher W. Marsch
IT/Database Administrator
Mechanical Dynamics & Analysis, Ltd.
19E British American Blvd.
Latham, NY 12110
(518) 399-3616 x272
Cell: (518) 795-0200

From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> <mailto:vantage%40yahoogroups.com> ] On
Behalf Of supertico05
Sent: Wednesday, June 26, 2013 1:49 PM
To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Service Connect

We are considering getting service connect.

for those who have it already, what are the pros and cons of it?

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

system · June 27, 2013, 10:23am

And that's about all it's good for! :-P

I hope you choke on a functoid, Rob. Hahaha

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Rob Bucek
Sent: Thursday, June 27, 2013 9:55 AM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Service Connect

I use service connect to manage Vic's stored SQL procedures..

Rob Bucek
Production Control Manager
PH: (715) 284-5376 ext 311
Mobile: (715)896-4832
FAX: (715)284-4084
[cid:1.234354861@...
<mailto:1.234354861%40web65412.mail.ac4.yahoo.com> ]<http://www.dsmfg.com/>
(Click the logo to view our site)<http://www.dsmfg.com/>

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf Of Vic Drecchio
Sent: Wednesday, June 26, 2013 1:13 PM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] Service Connect

Chris said it all perfectly.

I'd like to underscore his "time to dedicate" comment. It's unlike any
other programming interface I've seen in my career. It's a powerful tool
and with that comes a steep learning curve.

I never did learn it just because of that learning curve; it humbles you.
I've been told that folks without much programming knowledge pick it up
easier than others who may have extensive coding in their background.

I have ultimately abandoned SC and carefully wrote SQL stored proc's and
triggers to do what I needed Service Connect to do. I've been using SQL
varieties for 20+ years, so it's like riding a bike for me. To me, Service
Connect is like landing the space shuttle with one arm tied behind your back
while someone sprays salt water in your eyes and shouts Russian expletives
at you.

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com
<mailto:vantage%40yahoogroups.com> <mailto:vantage%40yahoogroups.com>] On
Behalf Of
Marsch, Chris
Sent: Wednesday, June 26, 2013 2:00 PM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] Service Connect

It is best if it is on a dedicated server for resource purposes. It is great
for complex imports, data and process automation and for integrating 3rd
party products. It is great for exporting data as well. The cons are it
takes a while to learn the product. To use it you really need to know the
tables, fields, and the business objects and methods. You also have to have
to learn how to read trace files. Service Connect is a great tool as long as
you have the time to dedicate to developing the workflows and learning the
product.

Christopher W. Marsch
IT/Database Administrator
Mechanical Dynamics & Analysis, Ltd.
19E British American Blvd.
Latham, NY 12110
(518) 399-3616 x272
Cell: (518) 795-0200

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> <mailto:vantage%40yahoogroups.com> ] On
Behalf Of supertico05
Sent: Wednesday, June 26, 2013 1:49 PM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Service Connect

We are considering getting service connect.

for those who have it already, what are the pros and cons of it?

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

system · June 28, 2013, 5:58am

We use it for:
Archive of UD tables
Verify outgoing EDI auto processed
Capture historical data
Create rows in UD tables and later update those
EDI inbound
Extract labor hours for outside payroll
Mass changes to parts
System Monitor review of Immediate Run Requests
Monitor Vendor certificates expirations
Add date document processed in APM to field in Epicor
Create pack slips and partial shipment lines
Update ship by date for customer who only picks up on Tuesdays

Yes, there is a big learning curve. Once you use it, you will see there is not much that you CAN'T do in Service Connect. But as mentioned, other tools can be used too.

By the way Vic, did you know the newer versions of Service Connect you can connect to any SQL database? Along with other types of data connections too?

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of adamnoffie
Sent: Wednesday, June 26, 2013 3:36 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Service Connect

We have used it to:

* Import Quotes from our external quoting system
* Import Jobs from our custom engineering group

We are currently working on:

* Automatically serializing jobs
* Doing automatic serial matching (we always have Qty 1 jobs)
* Automatically clocking out users when they clock out of our Kronos timekeeper system

--- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>, "mattcald_73" <matt@...<mailto:matt@...>> wrote:
>
> WE use Service Connect for:
> Sales order imports
> Mass customer, Ship To, and Part updates
> Create RMA's from a csv file
> Import EDI orders via an XML file from our VAN
> Mass part adjustments
> Mass part transfers
> Create new parts
> Create new internal part cross references
>
> I/we use it quite a bit...
>
> --Matt Caldwell
>
> --- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>, Marco Vissuet <mvissuet@> wrote:
> >
> > For now we are thinking of using it for:
> >
> > Have our suppliers load a csv files with all of their promise dates to our POs to our ftp site. Then have service connect read that file and automatically load promise dates and comments to each PO.
> > We have over 2,000 PO releases open at any given time.
> >
> >
> > When a new blue print (or other document) is received from the customer, we save those in a specific folder in our server based on part number. We want service connect to notify us when a new drawing is added to the server, where the revision does not match the partrev.revisionnum field for the approved revision for that part number. Also automatically email our vendors that need that document, the latest revision.
> >
> >
> >
> > What other helpful processes has anyone done with service connect?
> >
> >
> >
> >
> > Marco Vissuet
> > Systems Engineer
> > Pacific Contours Corporation
> > Cell (619)507-2311
> > Anaheim Office (714) 693-1260
> > San Diego Office (619)670-3900
> > Fax (714) 693-1252
> > mvissuet@<mailto:marcov@>
> > http://www.pacificcontours.com/
> >
> > "The information contained herein may be subject to the International Traffic in Arms Regulations (ITAR) Warning: - This document contains data whose export is restricted by the Arms Export Control Act (Title 22, U.S.C., Sec 2751, et seq.) as amended, or the Export Administration Act (Title 50, U.S.C., App 2401 et seq.) as amended. Violations of these export laws are subject to severe criminal and civil penalties. Disseminate in accordance with provisions of DoD Directive 5230.25.
> >
> > From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>] On Behalf Of rossh777
> > Sent: Wednesday, June 26, 2013 11:16 AM
> > To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] Re: Service Connect
> >
> >
> >
> >
> > What are you planning to do with it?
> >
> > Service connect is basically a workflow tool that allows you to stitch together business logic in a series of I/O to create custom solutions.
> >
> > Pros: useful for processing repetitive data entry routines, importing/exporting data, integrating data with other products
> >
> > Cons: steep learning curve/fairly complex, little documentation, cumbersome task monitor and error processing, not very user-friendly, the educational resources are really light (you will have to dig in and make it happen, or hire someone)
> >
> > I know a number of people who purchased it and never use it. Mostly because of the items I listed in the Cons.
> >
> > However, if you can get through the complexity of it, and understand the business logic / method implementation AND XML piece of it, it can be quite useful and powerful. It has been a useful tool for me.
> >
> > A final note: there are often other ways to accomplish the same thing instead of using Service Connect. You can use the DMT solution for data updates, or advanced BPM's, customizations, etc.
> >
> > HTH,
> > Ross
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>

[Non-text portions of this message have been removed]

system · August 21, 2013, 4:38pm

I am in the middle of implementing a Sales Order import workflow. Would you have the files you are using for import, and the workflow exports where I could see how it all works? I did the trace, and then created the workflow in the designer, but the input file formats is whats got me scratching my head currently. Thanks for any help you can provide.

Also, the ability to create RMA's from a CSV file is also one of my assigned projects, so if you can let me know how you are doing that, it would also be appreciated :)

--- In vantage@yahoogroups.com, "mattcald_73" <matt@...> wrote:
>
> WE use Service Connect for:
> Sales order imports
> Mass customer, Ship To, and Part updates
> Create RMA's from a csv file
> Import EDI orders via an XML file from our VAN
> Mass part adjustments
> Mass part transfers
> Create new parts
> Create new internal part cross references
>
> I/we use it quite a bit...
>
> --Matt Caldwell
>
> --- In vantage@yahoogroups.com, Marco Vissuet <mvissuet@> wrote:
> >
> > For now we are thinking of using it for:
> >
> > Have our suppliers load a csv files with all of their promise dates to our POs to our ftp site. Then have service connect read that file and automatically load promise dates and comments to each PO.
> > We have over 2,000 PO releases open at any given time.
> >
> >
> > When a new blue print (or other document) is received from the customer, we save those in a specific folder in our server based on part number. We want service connect to notify us when a new drawing is added to the server, where the revision does not match the partrev.revisionnum field for the approved revision for that part number. Also automatically email our vendors that need that document, the latest revision.
> >
> >
> >
> > What other helpful processes has anyone done with service connect?
> >
> >
> >
> >
> > Marco Vissuet
> > Systems Engineer
> > Pacific Contours Corporation
> > Cell (619)507-2311
> > Anaheim Office (714) 693-1260
> > San Diego Office (619)670-3900
> > Fax (714) 693-1252
> > mvissuet@<mailto:marcov@>
> > http://www.pacificcontours.com/
> >
> > "The information contained herein may be subject to the International Traffic in Arms Regulations (ITAR) Warning: - This document contains data whose export is restricted by the Arms Export Control Act (Title 22, U.S.C., Sec 2751, et seq.) as amended, or the Export Administration Act (Title 50, U.S.C., App 2401 et seq.) as amended. Violations of these export laws are subject to severe criminal and civil penalties. Disseminate in accordance with provisions of DoD Directive 5230.25.
> >
> > From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of rossh777
> > Sent: Wednesday, June 26, 2013 11:16 AM
> > To: vantage@yahoogroups.com
> > Subject: [Vantage] Re: Service Connect
> >
> >
> >
> >
> > What are you planning to do with it?
> >
> > Service connect is basically a workflow tool that allows you to stitch together business logic in a series of I/O to create custom solutions.
> >
> > Pros: useful for processing repetitive data entry routines, importing/exporting data, integrating data with other products
> >
> > Cons: steep learning curve/fairly complex, little documentation, cumbersome task monitor and error processing, not very user-friendly, the educational resources are really light (you will have to dig in and make it happen, or hire someone)
> >
> > I know a number of people who purchased it and never use it. Mostly because of the items I listed in the Cons.
> >
> > However, if you can get through the complexity of it, and understand the business logic / method implementation AND XML piece of it, it can be quite useful and powerful. It has been a useful tool for me.
> >
> > A final note: there are often other ways to accomplish the same thing instead of using Service Connect. You can use the DMT solution for data updates, or advanced BPM's, customizations, etc.
> >
> > HTH,
> > Ross
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>

system · August 22, 2013, 10:26am

http://tech.groups.yahoo.com/group/vantage/files/Service%20Connect%20workflows/

There is one on the group site - not sure if this will work for you or not...

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Paul Millsaps
Sent: Wednesday, August 21, 2013 3:38 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Service Connect

I am in the middle of implementing a Sales Order import workflow. Would you have the files you are using for import, and the workflow exports where I could see how it all works? I did the trace, and then created the workflow in the designer, but the input file formats is whats got me scratching my head currently. Thanks for any help you can provide.

Also, the ability to create RMA's from a CSV file is also one of my assigned projects, so if you can let me know how you are doing that, it would also be appreciated :)

--- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>, "mattcald_73" <matt@...<mailto:matt@...>> wrote:
>
> WE use Service Connect for:
> Sales order imports
> Mass customer, Ship To, and Part updates
> Create RMA's from a csv file
> Import EDI orders via an XML file from our VAN
> Mass part adjustments
> Mass part transfers
> Create new parts
> Create new internal part cross references
>
> I/we use it quite a bit...
>
> --Matt Caldwell
>
> --- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>, Marco Vissuet <mvissuet@> wrote:
> >
> > For now we are thinking of using it for:
> >
> > Have our suppliers load a csv files with all of their promise dates to our POs to our ftp site. Then have service connect read that file and automatically load promise dates and comments to each PO.
> > We have over 2,000 PO releases open at any given time.
> >
> >
> > When a new blue print (or other document) is received from the customer, we save those in a specific folder in our server based on part number. We want service connect to notify us when a new drawing is added to the server, where the revision does not match the partrev.revisionnum field for the approved revision for that part number. Also automatically email our vendors that need that document, the latest revision.
> >
> >
> >
> > What other helpful processes has anyone done with service connect?
> >
> >
> >
> >
> > Marco Vissuet
> > Systems Engineer
> > Pacific Contours Corporation
> > Cell (619)507-2311
> > Anaheim Office (714) 693-1260
> > San Diego Office (619)670-3900
> > Fax (714) 693-1252
> > mvissuet@<mailto:marcov@>
> > http://www.pacificcontours.com/
> >
> > "The information contained herein may be subject to the International Traffic in Arms Regulations (ITAR) Warning: - This document contains data whose export is restricted by the Arms Export Control Act (Title 22, U.S.C., Sec 2751, et seq.) as amended, or the Export Administration Act (Title 50, U.S.C., App 2401 et seq.) as amended. Violations of these export laws are subject to severe criminal and civil penalties. Disseminate in accordance with provisions of DoD Directive 5230.25.
> >
> > From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>] On Behalf Of rossh777
> > Sent: Wednesday, June 26, 2013 11:16 AM
> > To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] Re: Service Connect
> >
> >
> >
> >
> > What are you planning to do with it?
> >
> > Service connect is basically a workflow tool that allows you to stitch together business logic in a series of I/O to create custom solutions.
> >
> > Pros: useful for processing repetitive data entry routines, importing/exporting data, integrating data with other products
> >
> > Cons: steep learning curve/fairly complex, little documentation, cumbersome task monitor and error processing, not very user-friendly, the educational resources are really light (you will have to dig in and make it happen, or hire someone)
> >
> > I know a number of people who purchased it and never use it. Mostly because of the items I listed in the Cons.
> >
> > However, if you can get through the complexity of it, and understand the business logic / method implementation AND XML piece of it, it can be quite useful and powerful. It has been a useful tool for me.
> >
> > A final note: there are often other ways to accomplish the same thing instead of using Service Connect. You can use the DMT solution for data updates, or advanced BPM's, customizations, etc.
> >
> > HTH,
> > Ross
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>

[Non-text portions of this message have been removed]

system · October 1, 2013, 2:37pm

Hi All,

Just wondering if anyone out there might have some information on a Service connect Workflow connecting to an .net that will delete certain files on a shared directory? Or is this even possible through service connect?

Thanks

Michael Brown

Master Scheduler / Programmer

D&S Manufacturing

715-284-5376 Ext. 344

system · January 16, 2014, 2:39pm

Hello All,

I am new to service connect. in the past consultants did wrkflows for our company but per our request were set to our test environment. I need to know or be pointed in the direction of a manual. I want to point service connect to our live port. where do i go? thank you

system · January 16, 2014, 2:48pm

system · January 16, 2014, 2:48pm

This is a good resource.

https://epicweb.epicor.com/doc/Docs/EpicorSC_UserGuide_905700.pdf

From: "neverunmacron@..." <neverunmacron@...>
To: vantage@yahoogroups.com
Sent: Thursday, January 16, 2014 2:39 PM
Subject: [Vantage] Service Connect

Hello All,

I am new to service connect. in the past consultants did wrkflows for our company but per our request were set to our test environment. I need to know or be pointed in the direction of a manual. I want to point service connect to our live port. where do i go? thank you

system · January 16, 2014, 3:00pm

Thanks Bill And Ted!!

system · January 16, 2014, 3:04pm

Excellent!!!! (Electric guitar riff)

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of neverunmacron@...
Sent: Thursday, January 16, 2014 2:01 PM
To: vantage@yahoogroups.com
Subject: [Vantage] RE: Service Connect

Thanks Bill And Ted!!

system · February 17, 2016, 6:18am

My organisation runs service connect 8.3 in a Windows 2008 environment and the web services run under the network admin account. The password on that account has not changed in years, mainly because no-one here fully understands how its used in Service Connect and also because its embedded in several other applications. The time has come when we will have to bite the bullet and make the change, however I am less than clear as what needs to be done.

I believe the existing service references need to be reimported using the new service account. Beyond that I'm struggling, there are several services running on the host which presumably will also need updating.

Can anyone out there advise ?